Audio Visual Concierge

1 week ago

Frenchs Forest, Australia Pro AV Solutions Full time

Pro AV Solutions is Australia's leading workplace technology integration organisation. We are successful at what we do because we ensure our clients experience excellence. We will provide a welcoming group of people to work with a competitive remuneration package, access to an employee assistance program, birthday gift vouchers and just an overall great place to work. We are looking for an Audio Visual Concierge to work in-house for one our corporate clients located in the Sydney CBD.

In this role, you will be committed to, and accountable for:

- Liaising with corporate client onsite
- Reviewing meeting room schedules and preparing the space according to requirements - clean, test and set up the meeting room spaces
- Connecting laptops, initiating video conferencing, and setting up teleconference calls
- Assisting the users with the operation of the AV equipment and addressing user issues
- Escalating challenging issues to the AV help desk
- Maintaining a regular regime of system testing, preventative maintenance, client training, asset management, administration, and reporting.
- Prior AV experience in a similar role in a corporate, hotel or events environment
- Excellent communication and collaboration skills
- A demonstrated history of reliability, dependability, and trustworthiness
- Impeccable professional presentation and a discreet demeanour.
- Experience in a customer service or support position
- A can-do attitude with a flexible approach to their work
- A genuine interest in helping people and the ability to work in a collaborative team environment.

Applicants must have the right to work in Australia and be required to undergo a criminal history check as well as psychometric test.

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