Operations Coordinator

4 days ago

Willoughby, Australia Harris Farm Full time

Team-based environment
- Administration in a retail environment
- 25% Staff Discount

**About us**

Harris Farm Markets has built a strong reputation for delivering good quality fresh food at great value for our customers.

Since 1971, when David and Cathy opened their first store in Villawood, we've believed in something greater than just selling fresh food. We’ve believed in nature itself. The land, the sea, the air, the elements. It’s a remarkable thing. It brings families together, supports communities, and gives farmers a means. It offers nutrients to our bodies, and joy to our taste buds.

Better tasting produce from sustainable suppliers. Bigger value from unexpectedly bigger harvests. More variety from truly seasonal conditions. The highest quality which can only come from years of experience and a close relationship with farmers and their land.

For over 40 years we’ve remained 100% family owned and operated. We’re 26 (and counting) stores across Sydney, NSW and Queensland and home to over 2,500 wonderful employees all with a common purpose, to reconnect Aussies with the joy of food.

We are currently searching for our next superstar Operations Coordinator for our Orange store

The **Operations Coordinator** is responsible for supporting the Store Manager in achieving KPI’s, ensuring compliance and completing administration duties within their home store. They should ensure that all processes and procedures in the safe operations of the Harris Farm Markets Stores are completed to agreed standards.

**Responsibilities**
- Assist Store Manager in achieving KPI’s around sales, wages and margin including the adequate rostering of staff.
- Supporting the delivery and communicate marketing programmes to the team
- Supporting the Store Manager in ensuring that the store is meeting compliance requirements in all areas meeting Company Standards and Regulatory Standards.
- Assisting team members to perform in line with “FRESH” customer service standards and resolve customer complaints.
- Liaising with various support office department to resolve any issues impacting the store.
- Completing store administration tasks as required.

**Required Skills and Knowledge**

We are looking for someone who loves food, with previous experience working in a fresh food retail business. Additionally, we are looking for someone with:

- Good English comprehension.
- IT ability - skilled in MS Office with an ability to pick up on tech platforms quickly.
- Good cultural fit, refer to What we believe in.
- A love for organisation.
- Desirable - experienced return to work coordinator
- Desirable - Food Safety Supervisor

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