Housing Officer

4 days ago

Batemans Bay, Australia Bloom HR Full time

Batemans Bay or Canberra Location
- Identified position
- Competitive Salary with NFP salary sacrificing options

**The Organisation**

SEARMS is a registered Aboriginal Community Housing Provider and has been providing safe and affordable housing to the Aboriginal communities in the regions of Batemans Bay and Canberra since 2003. SEARMS is in the midst of exceptional growth. They currently manage 400+ properties, operate a property maintenance crew and oversee the development of new properties to add to their portfolio.

**This is an identified position and can be located in the Batemans Bay or Canberra office.**

**This Role**

Reporting to the Team Leader, the Housing Officer is responsible for managing a portfolio of properties and providing tenancy and related support to their tenants.

This includes:

- Preparing leases and conducting ingoing, outgoing and annual property inspections.
- Ensuring rents are paid on time and managing rent arrears
- Managing complaints and anti social behaviour incidents
- Identifying issues that may affect the tenancy and making referrals to appropriate support agencies

You must have the following skills and experience to be successful in this role:

- Commitment to providing high levels of customer service, often to clients with complex problems and needs.
- High levels of cultural competence and experience supporting Aboriginal people and respecting the cultural values, traditions and sensitivities of the Aboriginal community.
- Problem solving skills that will support your ability to find creative and practical solutions to problems related to maintenance, allocation and community dynamics.
- Conflict resolution skills and the ability to mediate and resolve disputes in a fair and respectful manner.
- Effective written communication to maintain records, write reports and correspond with tenants and authorities.
- Strong verbal communication skills and being able to convey information clearly and sensitively with tenants, community members, government agencies and other stakeholders.
- Experience using the Microsoft Office Suite (Outlook, Word, Excel)
- Exposure to property management, the RTA and the Civil and Administrative Tribunal (strongly desired)
- Knowledge and relationships with local specialist support services
- Cert IV in Social Housing or equivalent (desirable)

**About You**

You must be a resilient and reliable member of the team. One who can demonstrate empathy by understanding the challenges faced by tenants and can adapt to changing circumstances and priorities.

You will be able to multi task, manage your time and meet performance expectations and KPI's.

SEARMS offers an excellent range of benefits including:

- NFP salary sacrificing options to reduce tax increasing your take home pay
- Paid professional development and on the job training and coaching
- Resources, equipment, and access to a company vehicle
- Expense reimbursement and travel allowances

SEARMS considers that being Aboriginal or a Torres Strait Islander is a genuine occupational requirement for this position under the _Discrimination Act 1991_ (ACT).
- Working with children check
- Police clearance to work with vulnerable members of the community
- Covid-19 vaccination
- Driver's license
- Proof of Aboriginality

  • Housing Officer

    3 days ago

    Batemans Bay, New South Wales, Australia Bloom Hr Full time

    Batemans Bay or Canberra Location- Identified position- Competitive Salary with NFP salary sacrificing options**The Organisation**SEARMS is a registered Aboriginal Community Housing Provider and has been providing safe and affordable housing to the Aboriginal communities in the regions of Batemans Bay and Canberra since 2003. SEARMS is in the midst of...

  • Services Delivery Manager

    1 week ago

    Batemans Bay, Australia Bloom HR Full time

    **The Organisation** SEARMS is a registered Aboriginal Community Housing provider with offices in Batemans Bay and Canberra. They have served the Aboriginal communities in regional NSW since 2003 and more recently in Canberra. SEARMS is in the midst of exceptional growth. They currently manage 500 properties, operate a property maintenance crew and oversee...

  • Service Delivery Manager

    5 days ago

    Batemans Bay, Australia SEARMS Full time

    About the role This position is open to Aboriginal and Torres Strait Islander people only. We are seeking a highly skilled and culturally competent Service Delivery Manager to oversee the management of Aboriginal Housing in Batemans Bay. The role reports to the Chief Services Officer and leads a team of 2 Team Leaders, 2 Housing Officers and a cohort of...

  • Support Services Manager

    5 days ago

    Batemans Bay, Australia Bloom HR Full time

    **The Organisation** SEARMS is a registered Aboriginal Community Housing provider with offices in Batemans Bay and Canberra. They have served the Aboriginal communities in regional NSW since 2003 and more recently in Canberra. SEARMS is in the midst of exceptional growth. They currently manage 500 properties, operate a property maintenance crew and oversee...

  • Support Services Manager

    5 days ago

    Batemans Bay, Australia SEARMS Full time

    About the role This new position is an identified position open to Aboriginal and Torres Strait Islander people only. The Specialist Housing Services Manager reports to the Chief Services Officer and is responsible for leading the development of SEARMS first Aboriginal Women’s and Children’s Domestic and Family Violence Crisis accommodation...

  • Housing Specialist

    4 days ago

    Batemans Bay, New South Wales, Australia beBeeCareergrowth Full time $96,051 - $127,958

    **Career Opportunity: Housing Specialist**This is an exciting role for a dedicated professional seeking to make a positive impact in the lives of Aboriginal and Torres Strait Islander people. We are looking for a highly skilled and passionate individual to lead our team in developing a trauma-informed practice framework.The successful candidate will be...

  • Assets Manager

    2 weeks ago

    Batemans Bay, Australia SEARMS Community Housing Aboriginal Corporation Full time

    **Assets Manager** - Passionate about helping your community? - Are you a leader? - Permanent Full-time opportunity in Batemans Bay - SCHADS Level 6 **The Organisation** SEARMS is a registered National Regulatory System for Community Housing Providers (NRSCH) Aboriginal Community Housing provider (ACHP). We have served Aboriginal communities in regional...

  • Chief Business Officer

    7 days ago

    Batemans Bay, New South Wales, Australia Bloom HR & SEARMS Full time $90,000 - $120,000 per year

    About the roleLead. Shape. Strengthen.Batemans Bay Location.Executive position reporting into the CEO.Lead initiatives that build organisational capability.SEARMS Community Housing Aboriginal Corporation is searching for a dedicated, values-aligned Chief Business Officer (CBO) to guide and support their core corporate service functions. This is a rare...

  • Lifestyle Officer

    6 days ago

    Batemans Bay, Australia IRT Full time

    Lifestyle Officer **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged...

  • Lifestyle Officer

    4 days ago

    Batemans Bay, New South Wales, Australia Irt Full time

    Lifestyle Officer**About IRT**Founded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home...