Complaints and Reportable Incidents Officers

4 days ago

Sydney, Australia Compas Pty Ltd Full time

Do you have regulatory experience with a focus on compliance and analytics? Are you looking for a short-term contract within a Government Commission supporting people with disabilities?

Our Government client is presently seeking an
**APS5 Complaints and Reportable Incidents Officer** to join them

Commencing ASAP

3-month contract with the possibility of extension thereafter

Ability to obtain any necessary clearances

Must be an Australian Citizen

**Responsibilities**
- Support the implementation, operation, and monitoring of the reportable incidents handling function.
- Assist with the management of a caseload of incidents.
- Engage with providers on incidents.
- Support the development of advice by the Branch Manager about trends, issues, individuals of concern.
- Escalation of incidents if required.
- Management of a caseload of complaints about support providers and services that are offered.
- Liaise with a large and diverse range of external stakeholders, including state and territory counterparts, service provides and regulatory bodies to facilitate the work of the complaints handling function.

**How to Apply**:
To register interest in this role, simply contact
**Daniel** on
**02 6230 0233 **or send your CV by

**About Compas**:
Compas Pty Ltd is a Canberra based wholly Australian owned, medium-sized Information Technology Services Company since 1987. We specialise in the provision of permanent, contract and temporary recruitment services.

**_YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE_**
JO-2206-11654

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