Customer Service Manager

**Customer Service Support - Licensing - Fair Trading** **Grade**: General Scale **Salary range**: $35,600 - $69,686 + superannuation and leave loading **Duration**: Temporary up to June 2026 **Location**: Parramatta, office attendance Mondays and Tuesdays in Parramatta increasing to 3 days per week. Are you an organised and proactive individual looking to...

**Customer Service Officer** Building Compliance Building Commission NSW **Grade**: Clerk Grade 3/4 **Location**: Location: Parramatta - Hybrid working arrangements with minimum 2 days in office **Term**: Ongoing A great Customer Service Officer opportunity has become available in Building Commission NSW Building Compliance Support Team which sits within...

**Manager Systems & Support Services, Office of the Independent Review Officer** **Clerk Grade**:11/12 **Annual Salary Range**:$149,739 - $173,174 + superannuation **Employment Type**:Temporary (12 months), Full-time **Location**:Darlinghurst, Sydney **The organisation** The IRO is an independent statutory office established under the Personal Injury...

**Manager, Service Operations** **Grade 11/12, Ongoing** **About this role** As the Manager, Service Operations you will be responsible for overseeing a multi-disciplinary team whilst leading and managing IT incident management and service request activities and processes. You can see the bigger picture within our large and complex Organisation to ensure...

**Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...

**SNSW Grade**:7/8 **Employment Type**:Full Time, Temporary until 30 June 2026 **This role sits within the Enterprise and Risk Enablement Division in the Customer Resolution and Disputes team.** **About the team** The Customer Resolution and Disputes team was established to maintain a centralised Service NSW complaints and disputes handling structure. The...

**Manager, Aboriginal Customer Engagement & Policy (Aboriginal)** **Grade 11/12, Ongoing** **Location:Sydney** **About this role** Do you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the...

**Manager Dispute Services - NSW Rental Commission** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex...

**Associate Customer Resolution Officer** **SNSW Grade**:5/6 **Employment Type**:Ongoing Full-time **Location**:This role can be based in McKell, Parramatta or Gosford. Hybrid and flexible working conditions available. In office presence required 2-3 days a week as per DCS directive. **Salary range**:$88,123 - $100,708 plus 11.5% Super **About the...

Senior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...