Glamaco Mermaid Waters

**Full-Time - Store Management.**

Are you looking for a full-time role close to home? Are you looking for a company that can offer you a career pathway?

glamaCo is always looking for like-minded, innovative talent to join our team. If you are truly exceptional at what you do and have a passion for ongoing learning, then we would love to hear from you.

**About the role**

As a member of Store Management, you are the team leader and chief motivator for all glamaCo sales assistants at a glamaCo Store.

The role includes all aspects of team management, including leading the team to achieve their KPIs and individual team member career goals, hiring and on-boarding of new team members, liaising with glamaCo HQ and achieving store objectives through productivity and encouragement of the whole team.

Whilst working on the floor alongside your team, you will set the standard as a glamaCo customer advocate, support our awesome customers and offer personalised recommendations and product support so they return and provide positive reviews of your location.

Working together as a team and assisting in the maintenance and merchandising of in-store inventory across a wide variety of products and promotions, whilst ensuring inventory accountability.

Every step in this role must be in accordance with company policies and glamaCo's high standards, which are essential in ensuring that the business grows through cooperation and transparency.

glamaCo operates 7 days per week, You must be available to work AT LEAST 4 -5 days per week (average of 38 hours) including 1 weekend day whilst working from the same store location. The final roster options will be provided to shortlisted applicants. The roster may include some extended hours during peak trading and promotional periods, as such, you will be paid in accordance with the relevant award provisions.
- Benefits:_
- Great culture & work environment
- Generous staff discount
- Education programs
- Further career advancement opportunities
- Base Salary + KPI Incentives

**About Us**

glamaCo began in 2007 on the Gold Coast, Australia and is a proud Queensland-owned and operated business. Supplying hair, beauty and health customers with over 400 industry-leading brands and 15,000 unique products available through our growing store and online platforms, servicing Australian and New Zealand markets.

glamaCo has been noted by many national and international brands as the industry standard as well as the fastest growing and largest purchaser of professional hair and beauty brands per location in South East Asia.

Many concepts pioneered by glamaCo's constantly evolving and customer-focused agenda, are now considered the industry standard for performance and innovation within the Hair and Beauty supply industry.

glamaCo offers a career environment for motivated, career focussed individuals including staff benefits such as employee discounts, education programs and further career advancement opportunities.

glamaCo ongoing success is a reflection of the team as a whole, who are passionate and committed to doing their best to be the industry's best.

**About you**

Above all, glamaCo places a high priority on ownership, any issue must be owned to be resolved. Furthermore, resilience is a key asset, in order to grow there will be challenges, so we need team players who rise to the occasion and don't lose sight of the goals.

Attitude is essential for our hiring decisions We look for motivated, hard-working and adaptable applicants with a ‘can-do' positive attitude. Technology is your friend and essential to supporting the customer experience, “it's not my job” and “I don't know” are not in your vocabulary.

As this role is customer-facing, your presentation and sales skills as well as clear and precise communication are essential. Like all great salespersons, you will need to have a great relatable personality, resilience and most importantly a wow factor when presenting to your customer.

Team members come from a variety of industries, careers and educational backgrounds. It helps if you have had prior experience in customer service and/or high-volume retail and it's an extra bonus if you have prior experience elsewhere in the hair, beauty and health industry. You could even be a current customer of glamaCo.
- Ideally, you will have:_
- Strong presentation and proven sales skills,
- Strong customer and supplier relationship focus,
- Strong mathematical skills,
- Strong technology awareness,
- Excellent written and verbal communication skills,
- Computer skills including the use of inventory systems and Google Workspace,
- Ability to learn quickly,
- Ability to adapt to changes quickly,
- Ability to communicate clearly and concisely,
- Ability to work under pressure in a high-paced, physically demanding environment,
- Be a self-motivated, proactive and effective team player,
- Demonstrate exceptional attention to detail and accuracy,
- Great high school, academic or spor