Team Leader

**Job no**: 495016
**Work type**: Permanent (Full-Time)
**Location**: Upper Mt. Gravatt
**Categories**: Employment Services, Management

**yourtown** is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

**yourtown** helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to **yourtown** for support.

Realise **your** potential at **yourtown.**

**our program**

Transition to Work (TtW) is the Australian Government’s youth specialist employment service that supports young people to develop practical skills to gain employment or connect with education or training. At **yourtown**, we understand everyone is unique - and so is their journey to finding work. We don’t just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills, and practical help to transform their lives.

**yourtown** has been delivering youth specialist Employment Services for 18 years and is a well-respected, long-term Transition to Work provider. Come join our Transition to Work program where you can make a positive impact on the lives of young people within the community.

**your opportunity**

We are thrilled to offer a dynamic opportunity for a passionate Team Leader to guide and ignite the spirit of our determined team in Upper Mount Gravatt. This leadership role empowers you to propel performance and the potential of our diverse team, as we deliver customised employment services to both employers and young people.
- Your role will include:

- Support and lead our Upper Mount Gravatt team to drive site performance, achieve KPIs and drive employer engagement.
- Overseeing the site operations with a strengths-based, client centered approach while also maintaining a strong outcome focus.
- Offer guidance to employers and the team regarding labour market concepts, opportunities, and incentives.
- Identify skill shortages in the local labour market and develop employer focused strategies to support the team to transition young people into sustainable employment.
- Guide and nurture a high-performing team by fostering a team culture that encourages professionalism, exceptional service, and outstanding results.
- Proactively collaborate and consult with key labour hire agencies and local employers to establish and sustain ongoing employment opportunities.

what we are looking for
- Demonstrated experience or capacity in staff supervision, leading a team and the ability to coach and guide staff to achieve organisational objectives.
- Solid understanding of the local labour market as well as the barriers to employment faced by disadvantaged young people and demonstrated knowledge and understanding of program contract, systems, KPIS and the ability to drive outcomes.
- Relevant experience in Employment Services preferred not essential.
- Well-developed communication, liaison, and networking skills with the ability to influence and negotiate across internal and external stakeholders.
- You are passionate about what you do. To you this is not just a job, it is your career - a choice that you make every day
- Your practice is client focused, our young people are at the heart of it and you genuinely want to make a difference in their lives

**your benefits**

When you join **yourtown** you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
- Your employment experience will include:

- salary sacrifice options to increase your take home pay
- Monthly RDO’s
- opportunities for internal and external professional development
- free access to LinkedIn Learning including over 16,000 learning modules
- a genuine focus on employee health and wellbeing
- yourWellness program includes free access to Calm & Centr Apps
- access to free and confidential counselling sessions for you and members of your immediate family
- access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
- an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

**how to apply**

If you believe in the power of young people and in yourself, join team **yourtown** and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

**yourtown** has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

**"In our team we