Return to Work Specialist

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid ways of working - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of the both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together. **Return to Work Specialist - Workers Compensation, Personal Injury | Charlestown, NSW** **Are you passionate about coaching and strategic thinking when it comes to making a difference in the moments that matter?** Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing team in Sydney or Charlestown you will be part of a fast-paced environment dedicated to providing outstanding service innovative thinking and return to work support. **You’ll be responsible for**: - Ability to prioritise claims based on injury complexity and return to work capability - Understanding of behavioural economics to assess and address motivational and psychosocial issues - Analyse performance and develop best practice injury management initiatives and strategies that supports continuous improvement of return to health and work outcomes - Build team capability by providing tailored coaching and mentoring on early intervention initiatives, strategic and holistic direction on claims, and injury management decisions - Design and facilitate training sessions to embed strategies and processes - Complete strength/need/risk assessments on individual claims and participate in claims reviews as required - Follows the Allianz Case Management model and Injury Management Program in line with business requirements - Establish and maintain Employer relationships and deliver a high level of customer service to all stakeholders **Important to your success**: - Tertiary qualification in allied health (desirable) - Several years experience working within a Workers Compensation environment or similar - Highly developed skills in coaching, influencing and relationship building - Excellent communication, problem-solving and decision-making skills - Demonstrated exceptional customer service and customer focus skills - A drive for change and continual improvement **What's on offer?** - Learning is not left to chance - you'll be exposed to a structured learning and induction program, ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning, plus we are making huge investment into external study and training - What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life - Be excited to be part of a company that is making a positive impact at scale **About us** Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?". - Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role._ LI-AllianzAU **.** **Job Level**: Entry Level **Location**: - Charlestown, NSW, AU, 2290**Area of Expertise**: Customer Services & Claims **Unit**: Allianz Australia **Employing Entity**: ALLIANZ AUSTRALIA SERVICES PTY LTD **Job Type**: Full-Time **Remote Job**: Hybrid working **Employment Type**: Permanent **ID**: 31703