Assistant Manager

2 days ago

Blacktown, Australia MERCURE Full time

Company Description

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.

**Job Description**:
We are seeking an energetic and enthusiastic **Assistant Manager** to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.

**What will you be doing?**
- Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
- Supervise and monitor team members with true leadership ability that motivates the entire team.
- Take initiative to ensure all interactions with our guests are positive and productive.
- Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Process and assist with check-in and check-out of guests when needed.
- Respond to and coordinate emergency situations.
- Assist with preparation and service of all-day dining orders and cafe orders

**Qualifications**:
**Your Skills and experience include**:

- Relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities, with the ability to extend yourself to assisting your colleagues where needed, maintaining high levels of communication with other departments.
- Clear and confident communication skills - both written and verbal
- Diploma in Hospitality or Business Management (preferred).
- Hold a valid Responsible Service of Alcohol certificate.
- Availability to work a rotating roster including mornings, evenings and weekends.

Additional Information
**What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

  • Assistant Store Manager

    6 days ago

    Blacktown, Australia Euro Garages AU Full time

    **$59,000 - $60,000 base salary + 10.5% super + Bonus + Discounts**: - **Permanent Full Time (40 hrs)**: - **Location: Blacktown, 2148 We are looking for an Assistant Store Manager at **Blacktown **to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit...

  • Assistant Manager

    2 days ago

    Blacktown, Australia Taco Bell Full time

    We are looking for Assistant Managers for Taco Bell **Blacktown!** **If you are currently looking for a stable full-time role within a Company with amazing career development opportunities - this is the role for you!** **Back in '62 in Southern California, our courageous Godfather, Glen Bell, revolutionised food you could hold in your hands, and in your...

  • Subway Manager

    2 weeks ago

    Blacktown, Australia Subway Regional NSW & QLD Full time

    **RETAIL MANAGER ROLE** **Location REGIONAL NSW & QLD** **Salary and Benefits** $45,000.00 - $70,000.00 per year **Benefits**: Join a growing and expanding team of Subway Restaurants Career path, Employee discounts, Employee mentoring program, Professional development assistance **Job Type** Full-time, Permanent - **Retail Manager for restaurant**: -...

  • Assistant Restaurant Manager Blacktown

    4 weeks ago

    Blacktown, New South Wales, Australia Mad Mex Full time

    Mad Mex Blacktown, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Assistant Restaurant Manager Blacktown role at Mad MexMad Mex Blacktown, New South Wales, Australia5 days ago Be among the first 25 applicantsJoin to apply for the Assistant Restaurant Manager Blacktown role at Mad MexCompetitive Salary + Bonuses – Meet...

  • Store Manager

    2 days ago

    Blacktown, Australia Ronis Full time

    **In this role, you will need to**: - Connect and understand the unique brands we offer our customers in all the departments we offer. - Customer service that goes _above_ and beyond to ensure our customers return. - Build and maintain a genuine bond with your staff to help them grow and develop. - Exceptional communication and leadership skills. -...

  • Assistant Manager

    2 weeks ago

    Blacktown, Australia ALH Group Full time

    **Assistant Manager - Blacktown Inn** - $71,300 Base Salary + Super + Bonus + Discounts - Excellent long-term growth opportunities for the career-minded - Amazing perks - check out our full benefits at the bottom of this ad At Blacktown Inn, we pride ourselves on providing our customers with efficient and friendly customer service. We have a range of...

  • Warehouse System Assistant Manager

    12 hours ago

    Blacktown, Australia DH & Associates Full time

    We are seeking a Warehouse System Assistant Manager to join our client's warehouse operations team at Kings Park NSW (Near Blacktown). You will gather and advise on business requirements and work with our Product team to ensure a proper solution is delivered and implemented to our network of 10+ warehouse partners. You will also design, develop, and deliver...

  • Blacktown - Assistant Store Manager - Nsw

    2 weeks ago

    Blacktown, Australia Retail Apparel Group Full time

    We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. Blacktown - Assistant Store Manager We are a fast paced, high volume men's fashion wear brand with a strong presence in the market...

  • Assistant Sales Manager

    2 days ago

    Blacktown, Australia Motor Staff Full time

    Blacktown Location - Exciting Franchise - $60k + Com + Car - Blacktown Area Location - Exciting Franchise - $60k + Com + Car Our client is a well established new car dealership located in the Blacktown area of Sydney. They are seeking to appoint an Assistant Sales Manager to work with an exciting vehicle brand. The dealership is closed on Sundays and offers...

  • Assistant Manager

    2 weeks ago

    Blacktown, Australia MERCURE Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...