Sales - Personal Emergency Alarms

1 week ago

Lane Cove West, Australia Vitalcare Pty Ltd Full time

**About Rosie**

**Who are our clients?**

The elderly, young adults (NDIS) needing assistance, those living independently, vulnerable adults, those with cognitive impairment, people recovering from surgery or injury, those ageing in place, children and parents, friends and carers. These clients might be living at home or in a retirement village setting.

Vitalcare provides these clients personal emergency response services (PERS) by way of a personal alarm that the client wears as a necklace or watch. Using this device they can contact the Rosie operators 24-hours a day for help.

**About this role**
We are seeking a Sales Representative for our Rosie products and services business.

You will be supporting the General Manager of Emergency Services with individual sales and customer on-boarding activities. This includes inbound and outbound sales calls, administration work and reporting.

This is a fantastic opportunity for someone with telephone sales experience who wants to be part of a fast growing and high performing team. There is also opportunity for career advancement into marketing, support and administration.

Excellent written and verbal communications skills are essential, and an interest in marketing and social media an advantage.

**Duties and Responsibilities**
- Present, promote and sell Rosie products/services using compelling logic to prospective customers
- Respond to customer enquiries from social media marketing
- Establish, develop and maintain strong positive business and customer relationships
- Initiate process improvement through constructive feedback
- Management and execution of customer on-boarding activities
- Maintain up to date detailed knowledge of Rosie product/solution/services. Be able to present and discuss the benefits in terms which are relevant to customers
- **Qualifications and Skills**:
The successful applicant should possess the following:

- Tertiary qualifications (preferred, but not mandatory)
- Proven work experience as a sales representative
- Familiarity with CRM systems and practices, along with ability to build productive professional relationships
- Experience with HubSpot CRM highly desirable
- Tech savvy attitude
- Excellent selling, communication and negotiation skills
- Effective time management and organisational skills
- Effective networking and influencing skills, with the ability to work across multiple functions
- Empathetic, patient and understanding nature
- Excellent communication skills - professional phone manner
- Must be highly self-motivated and Customer-centric
- Rights to work in Australia
- General understanding of business operations
- Sense of humour

**Renumeration**

**Equal Opportunity Employer**

**How to apply**
Send us your CV along with a covering letter telling us why this role is ideal for you.

**Job Types**: Full-time, Permanent

**Salary**: $40,660.00 - $143,012.06 per year

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- working towards sales targets and KPIs: 1 year (required)
- sales: 1 year (preferred)

Licence/Certification:

- Australian driver's licence (preferred)

Work Authorisation:

- Australia (required)

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