Freight Bookings Assistant

Roadmaster Refrigerated Transport is a family owned business that has been operating for over 50 years. We specialise in national refrigerated transport solutions as well as warehousing and distributions services across the East Coast. Our mission is to provide a premium refrigerated supply chain network through our commitment to achieving the highest levels of safety, customer service, sustainability and industry-leading information management systems whilst developing and supporting the best people working together as part of a team.

Due to growth within our Business, we have an excellent entry level role for a Superstar to join our team in the role of Freight Bookings Assistant, based from our office in Hume ACT. This role is the perfect start to a career within the Transport Industry where you will learn and grow within the company and gain all the experience you need

**Hours for this role will be 9am - 5:30pm, Monday to Friday with a Rotating Roster for a Saturday shift.**

**The role**:
**Key Areas of Responsibility**:

- Assist with Customer Bookings
- Being the first point of contact for Customer enquiries
- Customer Service
- Assist with Proof of Delivery consignment collation
- Assist the Operations team where required

**About you**:
You will be looking for that entry into the world of Transport. You will have a keen interest in a data administrative role. You will be able to work independently whilst also be a great team player. You will be adaptable and thrive in a fast-paced changing environment as well as take pride in all your work while ensuring you have a great attention to detail. You will have a keen interest of growing your skills and capabilities within a Transport environment.

**To be successful in this role you will have the following attributes**:

- Strong Attention to Detail and a high level of accuracy
- Willing to learn new systems
- Proactive approach to all tasks
- Good Skills using the Microsoft Suite
- Exceptional Customer Service skills
- Exceptional Communication Skills both written and verbal
- Ability to work autonomously and in a team environment
- Extremely reliable and takes pride in all their work

**Advantageous but not essential**:

- Completion of Year 12 Certificate or studies related to Transport or Admin

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Rotating roster
- Weekend availability

COVID-19 considerations:
Covid-19 measures in place

Ability to commute/relocate:

- Hume, ACT 2620: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)