Service Manager

2 weeks ago

Ballarat, Australia Brandt Full time

**ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?**

Our **Ballarat **branch** is looking for an exceptional individual to join our service department as a Service Manager**. **To be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer's needs.

**You will be responsible for**:

- Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Creates annual Service Department goals and budget in alignment with the organization's financial and operational objectives
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Review work orders for completeness and accuracy prior to customer billing
- Ensures all departmental tools, equipment and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position

**To be considered for this position you will need the following**:

- Sound mechanical knowledge
- Operations and management experience would be beneficial
- People leadership experience would be beneficial
- Highly motivated to provide a clean, safe and efficient service department

**What's in it for you?**
- Competitive salary
- Great working environment
- Advancement Opportunities within the Organization as we grow
- Ongoing Training & Development

**What's Next?

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