Training Manager

1 week ago

Perth, Australia Summerstar Employee Services Full time

**Training Manager**
- Build People. Build Capability. Build Parks._

WA-based | Work from Home ~70% + Park Travel ~30%
Full-Time | Senior Leadership Role
New Position | Make it your own

At **Summerstar Tourist Parks**, we’re a proudly WA-owned family business operating some of the state’s best-loved caravan parks and a motel. As we grow, we’re investing in our people—and we’re looking for someone to lead the charge.

We’re on the hunt for a hands-on, people-focused **Training Manager** to design and deliver impactful training across our network of Parks and Head Office.

You’ll take ownership of our Learning Management System (eTrainu, transitioning to Tanda HR), develop SCORM-compliant e-learning, run workshops, and coach our Park Managers, Assistant Managers, Housekeepers, Office Staff, and Head Office leaders. In time, you’ll lead a team dedicated to delivering consistent, high-quality in-park training across office operations, grounds, housekeeping, and guest experience.

This is a newly created position that sits on our Leadership Team and reports directly to the Co-CEOs—so you’ll have real influence and the opportunity to build something meaningful from the ground up.

**What You’ll Be Doing**
- Design and deliver practical, job-ready training for Park and Head Office staff
- Develop SCORM e-learning content and manage our LMS
- Create structured onboarding and role-specific learning pathways
- Build and maintain a training matrix across all locations
- Coach Park and Head Office leaders on managing people and projects
- Support the rollout of new systems and business processes
- Lead the development of a small training team over time

**What You’ll Bring**
- Proven experience in training design and delivery
- LMS experience (eTrainu, Moodle, Tanda HR or similar)
- SCORM content creation skills
- Confident and engaging facilitation and coaching style
- Hospitality, tourism, or service industry experience
- TAE40116 or Six Sigma qualifications (desirable)
- Willingness to travel to regional parks across WA (~30%)

**Why Join Us?**
- Newly created senior role—make it your own
- Part of the Leadership Team, reporting directly to the Co-CEOs
- Positive, people-first culture with strong family values
- Opportunity to build systems and programs from the ground up

**Sound like you?

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