Program Manager, Permanent Full Time

2 days ago

Gold Coast, Australia Life Without Barriers Full time

**Job no**: 505608
**Employment type**: Full Time
**Location**: Gold Coast
**Categories**: Child, Youth & Family

At Life Without Barriers, we’re driven by the belief that every young person deserves safety, connection and opportunity.

Whether it’s through foster care, early intervention, or tailored family services, we walk alongside children, young people, families and carers to help create brighter futures.

Join us to discover a purpose you can wrap your heart around

**Staying on Track Program**

Life Without Barriers is proud to deliver the **new Staying on Track program**, part of the Queensland Government’s _Making Queensland Safe_ plan. Staying on Track is an **outreach program** that supports young people aged **10-17 leaving detention** to successfully return to their families and communities.

Through a dedicated team of **Youth Advocates**, the program engages with young people while they are still in detention, building trust and connection. This support continues as they transition home, helping them to re-engage in **education, employment and community life**, while reducing the risk of reoffending.

We are seeking an experienced **Program Manager** to lead this important initiative.

**About the Role**

**Employment Type**: Permanent Full Time
**Location**: Gold Coast

**Key Responsibilities**
- Lead, motivate, and support program teams to deliver safe, high-quality outreach services.
- Manage program operations in line with budgets, policies, and compliance standards.
- Promote and implement organisational practice initiatives, embedding **Therapeutic Crisis Intervention (TCI)** and the **CARE model** across programs.
- Foster a culture of **client voice and participation** in service delivery and program design.
- Ensure young people are supported to reconnect with family and/or carers, education, and community networks.
- Oversee risks, staff concerns, and client complaints with professionalism and care.
- Build strong partnerships with key stakeholders, including Queensland juvenile justice services, government agencies, and community organisations.
- Provide advice to senior leadership on program performance, risks, and opportunities.
- Champion a culture of continuous improvement, creativity, and client choice.

**About You**

You are a confident leader with proven experience in **Queensland’s juvenile justice system** and a passion for supporting young people to achieve positive futures. You bring strong operational management skills, resilience, and the ability to thrive in a dynamic environment.

**You will also have**:

- A degree in Human Services or a related field.
- Demonstrated leadership experience within the human services sector.
- In-depth understanding of Queensland’s youth justice framework and service systems.
- Strong skills in managing competing priorities and achieving results under pressure.
- A commitment to the safety, wellbeing, and empowerment of young people.

**Why Join Us?**
- **Ongoing training, support and career advancement opportunities**:

- **Generous Employee Benefits - Access to salary packaging, Fitness Passport + More**

**How to Apply**

**Applications close at midnight 14**th** of September**

We want to employ people who reflect the diversity of our clients to ensure we can support each client’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply

**Advertised**: 01 Sep 2025 E. Australia Standard Time
**Applications close**: 14 Sep 2025 23:55 E. Australia Standard Time

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