Full Time Barista

We are Quest Coffee Roasters, a long established espresso bar and certified organic coffee roastery with a loyal community following in Burleigh Heads and the Gold Coast. We sell coffee beans and products in store, online, and wholesale. We are known for our top quality coffee, delicious in house baked cakes and treats, and friendly café service. We have a position available for a skilled Full Time Barista at our Burleigh Heads Cafe, Roastery, or at our new location in Broadbeach. There are also opportunities for someone to learn and contribute in other areas of the business including eCommerce and Marketing.

Our team is young, energised, passionate, and you’ll be supported by experienced professionals from coffee, product, business, and software backgrounds. Our goal is to build a workplace and business that gives back to society by empowering individuals, small businesses, and communities. We believe social and environmental business sustainability is essential to the health of our society.

**RESPONSIBILITIES**
- Promotes coffee consumption by educating customers
- Welcomes customers by determining their coffee interests and needs
- Educates customers by presenting and explaining the coffee drink menu
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, macchiato, latte, flat white and cappuccino
- Maintains inventories by replenishing coffee bean supply
- Keeps equipment operating by following operating instructions
- Maintains safe and healthy work environment by following organisation standards and sanitation regulations

**ABOUT YOU**

**PROFESSIONAL REQUIREMENTS**
- 1 or more years of recent experience as a professional barista
- Strong listening and verbal communication skills
- Understanding of coffee growing regions and brewing methods
- A strong understanding of health and safety

**PERSONAL REQUIREMENTS**
- Australian citizen or resident with an appropriate visa to work in Australia
- Availability to work at least 1 weekend day every 2nd week
- Availability to work shifts from 5am to 2:45pm weekdays, and between hours 5am to 5pm on weekends.
- Loves coffee and tea
- Own transport to and from work

**NICE TO HAVE**
- Certification in Hospitality or related industry.
- Experience as a Cafe Manager, and or Opening / Closing Cafe.
- Baking or food handling experience.
- IT / programming experience
- Marketing / photography / or writing experience

**PERSONAL QUALITIES**
- You strive for open and honest communication with respect for others
- Professional demeanour and a desire to exceed expectations
- Strong customer focus and empathy
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference

**BENEFITS**
- Above Restaurant industry Award rate at Full Time $25 to $27 / hr Base Rate
- Support from a great team
- Opportunities to learn and grow - Cafe Management, eCommerce, Wholesale, and Marketing
- Enviable working location in the beautiful Burleigh Heads or at the exciting new location in Broadbeach

**APPLICATION PROCESS**

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $27.00 per hour

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance

Schedule:

- Day shift
- Flexible hours
- Monday to Friday
- Morning shift
- Shift work
- Weekend availability

Supplemental pay types:

- Christmas bonus
- Penalty rates

COVID-19 considerations:
We follow all government regulations and restrictions relating to COVID-19.

Application Question(s):

- Why do you want to work at Quest Coffee Roasters?

**Experience**:

- Barista: 2 years (required)
- Food handling: 1 year (preferred)

Work Authorisation:

- Australia (required)