Customer Care Consultant

2 days ago

Wagga Wagga, Australia Blackwoods Full time

Team member discounts, benefits, incentives, shares & more
- Enjoy job security and work/life balance (no weekends)
- Supportive management and career development opportunities

**YOUR OPPORTUNITY**

We are looking for an enthusiastic full time **Customer Care Consultant** to join our **Trade Store** team based in **Wagga Wagga NSW.**

By joining our passionate well established team, you will have the opportunity to grow, develop, have fun, and make a positive difference to all our customers.

**Your key responsibilities include, but not limited to**:

- Face to face customer service, customer requests, sourcing parts, ETA’s on backorders
- Daily stock replenishment/stock takes
- Showroom displays, stock rotations
- General housekeeping of the sales counter and overall showroom

**To be successful, you will have**:

- Well-developed customer service skills with a ‘customer first’ approach
- Clear written and verbal communication skills
- Basic computer skills
- Self-motivated and shows an interest in personal development within the company
- Ability to multitask in a fast-paced high-pressure environment
- Exceptional organisational and time management skills
- Forklift license (desirable but not essential)

**CULTURE & BENEFITS**

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive permanent salary and incentives
- Attractive Wesfarmers share plans every year
- Highly successful Refer-A-Friend program - earn up to $2,000 for each referral
- Regular team events, celebrations, birthdays, milestones and BBQs
- Team member discount card to use at Kmart, Bunnings, Target & Officeworks
- Further Wesfarmers discounted offers from over 300 corporate partners
- Generous paid parental leave and more

**NEXT STEPS**

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

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