Radio Room Operations Clerk

2 days ago

Tullamarine, Australia Australia Post Full time

**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

Join our dynamic and fast-paced team as a **Radio Room Operations Clerk**, where you’ll play a key role in streamlining operations, improving customer service, and ensuring operational efficiency. You’ll be at the heart of logistics, working closely with site management to provide operational and administrative support across various tasks. With a focus on improving revenue and service quality, this is a fantastic opportunity to make a real impact.

**What you’ll deliver with us**
- ** Administrative Support**: Provide clerical and administrative assistance, including managing timesheets, processing invoices, and data entry for driver times, freight tracking, and salesforce actions.
- ** Operational Efficiency**: Assist site management by facilitating safety, planning, and load monitoring, and ensuring compliance with safety protocols and CoR (Chain of Responsibility) procedures.
- ** Customer Service**: Address customer queries, assist with missing freight, and support account managers with day-to-day inquiries.
- ** Fleet controller relief support to team**:First point of contact and a support pillar to the team.

**About you**

You’re a **team player** who thrives in a busy, self-directed environment. You enjoy multitasking, are detail-oriented, and have a passion for logistics. With your excellent communication skills and ability to manage processes, you drive results and provide outstanding service. Your strong administrative skills are matched by your commitment to safety and efficiency.

**You’ll also need**
- ** Experience in transport and logistics** or a related field.
- Strong **administrative skills** including data entry and managing operational paperwork.
- The ability to work well within a team, under pressure, and adapt to fluctuating freight volumes.
- Knowledge of **OH&S procedures** and an understanding of safety standards.
- Work Monday - Friday (12pm
- 8pm)

**How we’ll deliver for you**

At Australia Post, we’re committed to supporting you with the tools and opportunities you need to grow. You’ll have the chance to be part of a **diverse, inclusive, and supportive team**, with access to career progression opportunities, ongoing development, and a range of employee benefits.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

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