Team Members

Work for a loved Australian brand that gives back and supports native Australian wildlife
- Work with chocolate in an inclusive, supportive and flexible working environment
- Enjoy discounts on Koko Black's product range and know you're supporting 100% sustainably sourced Cocoa

**Join the Koko Team**:
Are you ready to immerse yourself in the world of chocolate? At Koko Black, we don't just make chocolates; we craft unique, unexpected signature experiences that ignite the senses and spark connections.

**Our Philosophy**

Koko Black's journey is one of unwavering, passion. Our love for chocolate and the emotions it evokes forms the cornerstone of our proudly Australian brand. We believe that natural is extraordinary and use only the finest quality natural ingredients, our skilled craftsmen and women are breaking the mould to create some of the best handmade chocolate in the world. Our belief in our product underpins the pride we take in our work and drives us to continuously innovate, surprise, excite, and delight our customers creating loyal raving fans.

Together, we embrace the values of passion, leadership, ownership, and trust, nurturing an environment where every team member thrives.

**The Role**

As a vital member of our team, you'll be entrusted with delivering unforgettable, experiences to our valued customers. Each interaction is an opportunity to take them on a journey through the world of Koko Black and make every chocolate moment momentous. You will guide our customers to find the perfect product for their needs, recommending new flavours, sharing with them what makes Koko Black Chocolates so unique to create raving, loyal fans.

**What We're Seeking**:
***Koko Black is seeking proactive individuals, those who have a genuine love for interacting with others, who have a passionate approach to all that they do, show initiative and love working in teams.

You are:

- **Passionate Ambassador**:You demonstrate a commitment to delivering exceptional customer experiences.
- **Curious Learner**:You have a thirst for knowledge and an ability to delve into the nuances of our specialist products.
- **Genuine Communicator**: Your warmth and authenticity shine through in every interaction, creating connections that last.
- **Spirit of Generosity**:Your approach is characterized by kindness, honesty, and a positive attitude, contributing to a harmonious team environment.
- **Innovation Enthusiast**:Your curiosity and imagination drive you to explore creative solutions, fostering continuous improvement.

**The Perks**
- **Elevated Workspace**:Immerse yourself in a working environment that resonates with our commitment to excellence.
- **Collaborative Team**:Join a dynamic team where your passion is matched by your colleagues', sharing a pursuit of greatness.
- **Delectable Perks**:Savor the flavours of our exquisite range and enjoy generous discounts on our products.
- **Continuous Growth**: Embark on a journey of personal and professional development, with ample opportunities to expand your skill set.
- **Roster Flexibility**:Enjoy the convenience of flexible scheduling to accommodate your work-life balance.
- **Well-being Prioritised**:Receive support for your mental well-being through our free Employee Assistance Program, and our leaders trained on mental health first aid.
- **Dynamic Training**:Access comprehensive on-the-job and online training to enhance your skills and excel in your role.
- **One for you - Two for me**:Treat yourself and share in the sweetness with complimentary chocolate every shift, and a 40% discount on our range.
- At Koko Black, we embrace the rich tapestry that is our diversity. We believe that a team diverse in identities, backgrounds, and experiences is not only enriching but also essential to innovation and growth. We wholeheartedly encourage applicants from all walks of life to apply, as we are committed to fostering an inclusive, welcoming, and equitable workplace for everyone. Here, your unique perspective and talents will not just be valued; but also celebrated._

Please note that flexibility, including some evenings and weekends, is crucial for excelling in this role.

Join us at Koko Black, where chocolate becomes an artful journey, and your dedication transforms every interaction into a cherished memory.