Business Consultant

At Objective, we are passionate about creating innovative software that makes a difference to our communities. With a global presence spanning four continents, we're at the forefront of cutting-edge information and process governance software. If you're ready to blend innovation with a touch of professional charm, we invite you to join our diverse team. **Our role: The position of Business Consultant is to provide business consulting for Objective solutions across Objective’s products and is responsible for all business aspects of Objective implementations, upgrades and ongoing support. Key activities include workshops, business analysis, prototyping, solution configuration, training, and end-user support. This position reports to the Regional Services Director. There is flexibility to work part-time for this role (3-4 days/week) **What your day will look like**: - **Workshop Facilitation** - Responsible for the facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes. - ** Requirements Analysis** - Responsible for analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to associated policies, and identify areas of (mis)alignment to the Objective product suite. Identify changes to project scope arising from the analysis and bring these to the attention of the Objective Project Manager. - ** Solution Design - **In conjunction with the Technical Consultant/s, you will be responsible for architecting a design solution that satisfies the customer's documented requirements. - ** Solution Configuration** - Responsible for configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer. - ** Functional and UAT Testing **- Responsible for the preparation of test cases and detailed scripts to support customer functional and user acceptance testing. - ** Advanced Training**: - Train customers in advanced aspects of Objective product use and product administration. - ** Global Practice Contribution** - Ensure continuous improvement in the "way we work at Objective" through contribution to our best practice and Business Consultant forums. - ** Customer Satisfaction** - Responsible for managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality. - ** Personal Utilisation** is a key responsibility with an individual goal of greater than 70% billable utilisation. **What skills you will need**: - Minimum three years of business analysis or consulting experience. - Good understanding of the SaaS model. - Minimum one year of UML or similar process modelling experience. - Minimum one year of data modelling experience. - Experience in Objective ECM would be desirable. - End-user training delivery experience would be desirable. - Significant participation in functional, integration or UAT testing on at least one project. - University Degree Qualified, ideally in Business and/or Technology. **Perks That Define Awesome**: - Adaptable work structure fostering balance. - Experienced counsellors for valuable guidance. - Cutting-edge tech tools enhancing productivity. - Abundant learning resources to enhance your skills. - Social gatherings to unwind and promote team bonding. - We are an **endorsed employer for all women. **See our range of benefits directly at WORK180. We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole selves to work each day. At Objective, we never discriminate based on any recognized characteristics or any other prohibited by applicable law. To provide a positive experience, please advise our Talent Team of any adjustments required during the recruitment process so we can support you.