Mental Health Support Workers

1 week ago

Burpengary, Australia Hope & Care Community Services Full time

**About the Role**

We are seeking compassionate and experienced support workers with a strong background in mental health support, particularly for individuals living with **bipolar disorder and Schizophrenia.** This role involves working in a Supported Independent Living (SIL) environment in **North Lakes, Burpengary and Burpengary East**, providing person-centred care that promotes stability, independence, and overall well-being.

**Qualifications & Experience**
- Certificate III in Individual Support, Mental Health, Community Services, or a related field is preferred but not essential.
- Experience supporting individuals with **bipolar disorder, schizophrenia, or other mental health conditions** is highly regarded.
- Strong understanding of **mental health recovery frameworks** and the ability to implement Positive Behaviour Support (PBS) strategies.
- Ability to provide emotional support, assist with medication prompts, and help manage mood fluctuations.
- Experience in **de-escalation techniques** and responding to mental health crises.
- Strong interpersonal skills and the ability to collaborate with families, allied health professionals, and other stakeholders.
- NDIS Worker Screening Check required prior to commencement.
- Availability for **a minimum of 2-3 shifts per week, including active nights**:

- Open driver’s license and own transportation.

**Tasks & Responsibilities**
- Provide **structured, person-centred support** to individuals with **bipolar disorder and other mental health conditions**.
- Support participants in managing daily routines, emotional regulation, and community participation.
- Assist with personal care, meal preparation, and household tasks as required.
- Implement **mental health support plans** and follow Positive Behaviour Support strategies (PBS).
- Help manage triggers, support mood regulation, and encourage healthy coping mechanisms.
- Facilitate **social and community engagement** in safe, meaningful activities.
- Accurately document progress notes, incident reports, and daily records in a timely manner.
- Work collaboratively with families, allied health professionals, and key stakeholders to ensure holistic care.
- Adhere to the **NDIS Code of Conduct** at all times.

**Benefits**

At **Hope & Care Community Services**, we recognise the importance of high-quality support for both our participants and our team members. We foster a culture of **respect, inclusion, and professional growth**, offering:
**Consistent 8+ hour shifts**
Competitive hourly rates, based on skills and experience
**24/7 support** from a dedicated leadership team
Ongoing **mental health training and professional development**
Opportunities for **career advancement** within the organisation
A strong focus on **work-life balance**
Flexible work hours to suit individual availability

If you are passionate about **making a difference in the lives of people with mental**_**ilness**_, we’d love to hear from you

**Job Type**: Casual

Pay: $34.00 - $42.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- Night shift
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you have a valid NDIS Screening Clearance?

Licence/Certification:

- Working with Children Check (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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