Medical Receptionist/administrator

2 weeks ago

Queanbeyan, Australia Rutledge Family Medical Centre Full time

Due to further expansion, Rutledge Family Medical Centre is seeking additional part-time and full-time administration/reception staff. The practice comprises of 14 GPs & GP Obstetricians, 2 Nurse Practitioners, 6 Nurses & varied allied health professionals.

We are seeking staff that can work within and represent our values:

- **Teamwork**_
- We are each able to identify and express need for change.
- We have mutual respect for each other’s abilities.
- We actively manage change to provide the best.
- We are adaptable.
- **Commitment**_
- We do our jobs to the best of our ability.
- We are committed to ongoing learning.
- **Integrity**_
- We are honest and treat everyone with dignity and respect.
- **Passion**_
- We love what we do.

Full time roles have the opportunity to be worked over 4 days.

**Responsibilities include**:

- Prepare the practice for opening and closing each day
- Facilitate patient consultations - appointment scheduling and reminders, information to patient to prepare for consultation, ensuring results and reports are available
- Facilitate service payments - collection of information, processing invoices and receipts
- Maintain data and information in the practice software, including incoming and outgoing correspondence by all modes, generation of reports as directed
- Maintenance of general tidiness and cleanliness of all rooms
- Reconciliation of invoices and payments for banking
- Check and order stationery and office supplies

**Desirable skills and experience include**:

- Experience in private medical practice in Australia in an administrative role
- Customer service skills
- Written and verbal skills to effectively communicate with a diverse range of people
- Attention to detail
- Time management skills
- Professional presentation
- Computer proficiency
- Ability to work independently and as part of a team
- A working knowledge of Best Practice software (or similar)
- General practice experience will be advantageous.

The practice has an Employee Wellness Program in place. This includes:

- Anonymous, confidential employee assistance program
- Paid day off on your birthday should it fall on a rostered working day
- One paid day per year for you to undertake a volunteering activity of your choice with a charity/non-for-profit organisation
- Fresh fruit platters provided at all times in the lunchroom
- Paid time off work to donate to our practice blood bank drive

Please note proof of Covid Vaccination is required for this role. You may be required to undergo a National Police Check and Working with Children Check.

Remuneration $25 - $28/hour depending on experience.

**Commencement**
Immediate

**Job Types**: Full-time, Part-time
Part-time hours: 20-38 per week

**Salary**: $25.00 - $29.00 per hour

**Benefits**:

- Employee mentoring program
- Paid volunteer leave
- Professional development assistance

Schedule:

- 10 hour shift
- 8 hour shift
- Flexible hours
- Monday to Friday

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