Assistant Food

3 days ago

Melbourne, Australia Stamford Hotels & Resorts Full time

**Job No**: STAM2025301171
**Location**: Melbourne
Stamford Plaza Melbourne is a five-star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an Assistant Food & Beverage Manager to join and lead our F&B team.
Permanent full time position
Rotating shifts (AM, PM and weekends)
About You
**The successful applicant will be responsible for**:
achievement of the food and beverage budget for all F&B outlets (restaurant, bar, banquets and room service)
develop and train staff on F&B standard operating procedures to maintain a high standard of service
ensuring staff are well versed with the current menu and promotional offers
ensuring staff upsell food and beverage items
empowering staff to deliver exceptional customer service
managing, coaching and mentoring a team of food and beverage attendants
maintaining cleanliness standards in outlets including knowledge of food handling and hygiene
handling guest complaints with confidence and in a professional manner
**Stamford Plaza Melbourne are looking for a person who has**:
proactive and positive focus with a passion for the hotel and hospitality industry
experience as a Food and Beverage Restaurant / Outlet Manager in a 4 or 5 star hotel (highly desirable)
attained a current Victorian Responsible Service of Alcohol certification (mandatory)
computer literacy (MS Office, Micros, OPERA) (desirable)
ability to coach, mentor and lead a team of F&B attendants
strong accuracy and attention to detail
an ability to work under pressure
excellent customer service skills (both internal and external)
exceptional organisational skills and an ability to follow tasks through to completion
excellent problem solving
well groomed and professional in appearance
commitment with flexibility to work mornings, evenings, over nights, weekends and public holidays
**In addition, we can offer you**:
On site Dry Cleaning
Free Staff meals
Employee reward and recognition programs
Career Development Opportunities
Close to Public Transport
spm

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