Compliance Officer

1 week ago

Villawood, Australia Serco Plc Full time

Ensure compliance excellence in operational delivery
Assist in the implementation of performance improvement programs & initiatives
Fulltime position working Monday - Friday based in Villawood, NSW

About the Role
We are seeking an experienced Compliance Officer to join the team at Serco’s Melbourne Immigration Transit Accommodation site (MITA), reporting to the Compliance Manager. You will ensure the centre complies with the contract and customer requirements, and Serco policies through strong administration practices. You will identify areas where performance may be improved, assist in the implementation of performance improvement programs and initiatives. This position will maintain the national Quality Management System and support other management systems such as Health & Safety, Environment or Food Safety where necessary. You will assist with internal audits, and support the external audit program, collect and analyse data for the monthly KPI reporting process and manage
document control systems. This is a fulltime position working Monday - Friday based in Broadmeadows, VIC.

About You
You will manage a continuous process of contractual compliance to assess all aspects of performance within the centre. Training in internal auditing, performance management, business management or management systems, such as Quality, Environment, Safety Equivalent industry experience working in a highly controlled environment. You will have strong written and verbal communication with a high attention to detail. You’re a respectful and professional person who demonstrates exceptional moral values in everything you do.

**To be successful in this role you will have**:
The highest levels of personal integrity and ethical behaviour
Ability to identify areas where performance may be improved, assist in the implementation of performance improvement programs and initiatives
Conduct internal audits, and support the external audit program
Collect and analyse data for the monthly KPI reporting process
Manage a continuous process of contractual compliance to assess all aspects of performance within the centre
Equivalent industry experience working in a highly controlled environment
Familiar with management system standards, including one or more of ISO AS/NZS 9001:2001, ISO AS/NZS 14001:2004, ISO AS/NZS 4360:2004, ISO AS/NZS 4801 and HACCP
Knowledge of risk and compliance processes and quality assurance procedures
Skills in examination, questioning, evaluation and reporting

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.

About Us
We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

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