Business Operations Manager

**QLD, Moreton Bay Region**
- Challenging and Rewarding Multi-Site Role
- Leading Industry Organisation and Growing
- Purposeful Mission to Bring Leisure to Life
- Opportunity to make a real difference in a supportive team

This is a great opportunity for a highly skilled individual who has strong administrative and organisational abilities, enjoys taking personal ownership and support business performance.

**The Role**

**Belgravia Leisure** is the proud council partner to the **City of Moreton Bay Regional Council**. We are currently looking for an enthusiastic, people focused **Business Operations Manager (BOM)** to lead a team of venue managers of 11 aquatic and leisure facilities and one sports stadium. This role will be directly reporting to the General Manager Operations and is designed to provide leadership and guidance as you oversee the management of a group of facilities to achieve or exceed agreed results.

In this essential leadership role, you’ll drive financial and strategic operational plans, maintain high-value relationships, and identify growth opportunities. This role calls for a highly motivated professional with strong leadership skills, a passion for customer service, and a demonstrated history of achieving financial and operational success.

**About You**

You will demonstrate a successful track record in marketing, sales, contract compliance and effective management of key stakeholders, including the community, Councils and Belgravia to drive the success.

Inherent in the role is the commitment to ethical practices, to foster strong team motivation and reinforcement of the partnership values. To be considered for this role you will be a seasoned and professional manager, who leads with vision and energy, with extensive experience in commercial/business management, preferably from within the leisure, fitness, aquatic or facility management sector.

This is a unique opportunity for an outstanding people leader to coach, inspire and lead the team and the community within our premier leisure facilities

Key Responsibilities
- People: Lead and develop a high-performing team, fostering a culture of collaboration and innovation.
- Commercial Outcomes; drive a culture of accountability within your team to deliver budgets, ensuring efficiency and business plans to meet revenue and participation targets.
- Community & Contract Deliverables; oversee daily operations, ensuring efficiency, compliance, and excellent guest experiences.
- Business Development/Growth; build strong relationships with partners and stakeholders and execute contract retention plans

**ESSENTIAL**:

- Demonstrated financial analysis capabilities
- At least 5 years’ experience managing a sales /operations functions
- Budgeting skills
- Demonstrated track record for achieving agreed financial outcomes
- Able to adapt management interventions to varying circumstances
- Demonstrated capability for managing a team effectively and maximising efficiency from limited resources
- Leadership and staff motivation capabilities.
- Strong interpersonal skills
- Fantastic leader and coach
- A champion for change
- A passion for the role, the team, and guests

**If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a leisure and aquatic or aquatic and recreation environment,**we want to hear from you**

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.