Team Leader

NFP Salary packaging benefits
- Work for an amazing, values-based not-for-profit organisation
- Make a real difference in the lives of people living with a disability

**The Company**

Woodville Alliance is a medium-sized, community-based organisation with services and programs in disability, mental health, family and youth support, community development and early childhood education and care. Our head office is in Fairfield, and we work across Western Sydney.

Our Vision: Social justice and fairness for all, and improved quality of life for people in Western Sydney.

Our Mission: We listen to our clients and the Western Sydney community to deliver community services that strengthen wellbeing, resilience and independence, and achieve impactful outcomes.

Our Values: Compassion. Connection. Diversity. Social Justice. Brave.

Our Culture Statement: We serve the community through respecting and valuing all people. We always put clients first, act with integrity, and keep our promises. We care about each other. We support each other. We’re a team of diverse, passionate, engaged and capable people, committed to being responsive and making an impact.

**The Role**

Reporting to the Disability Services Manager, the role provides leadership in ensuring the team focuses on delivery of person-centred supports to our clients (NDIS Participant).

The Team Leader has a well-developed understanding of person-centred support; acts as a role-model, coach, guide, and mentor and evaluates Team Members’ professional growth and development needs on an ongoing basis. The position will coordinate all aspects of service delivery to ensure that the NDIS Participant goals and needs are realised through the creation of a supportive environment that fosters meaningful engagement in daily living skills, community access and social skills.

**Main Duties**
- Manage and Monitor Budgets: Oversee program budgets, handle finances, and ensure cost-effective service delivery.
- Lead Person-Centred Support: Guide the team in delivering person-centered care, enabling clients to achieve their goals.
- Team Mentorship: Act as a coach, providing feedback and supporting team members' professional growth and development.
- Recruitment and Induction: Participate in hiring new Support Workers and provide thorough onboarding for seamless client integration.
- Coordinate Staff Rosters: Develop rosters based on client needs and funding guidelines, ensuring shifts are properly allocated and approved.
- Ensure Health and Safety Standards: Maintain safe, clean environments, and report hazards or incidents.
- Stakeholder Communication: Liaise with families, community groups, and healthcare professionals to support clients effectively.
- Manage Documentation and Compliance: Maintain up to date client plans, adhere to NDIS standards, and complete incident and financial reporting accurately.

**Selection Criteria**
- Diploma in Disability Services or Community Youth Services from a recognised training provider, and/or relevant work experience managing teams and navigating the NDIS system within the disability sector.
- Good understanding of and experience in delivering a person-centered support model that empowers individuals to achieve their goals and potential.
- Advanced critical thinking and problem-solving skills to develop unique and safe ways to support clients.
- Experience in assessing, developing, implementing, and reviewing client plans, goals, and supports.
- Demonstrated advanced communication skills and high levels of empathy.
- Unrestricted Driver’s License.
- First Aid Certificate.
- Working with Children Check and NDIS Worker Check.

**How to Apply**

Woodville Alliance is an Equal Opportunity Employer, and our work has always been underpinned by a strong commitment to social justice. Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds and people with disabilities are encouraged to apply.