Business Manager

1 week ago


Sydney, Australia Tech Data Full time

**Job Purpose**:
The Business Manager is personally accountable for the success of Tech Data's business performance for their particular vendor(s).

The key responsibilities can be summarised as follows:

- understands the strategy, plans and priorities of the vendor(s) and turns that into our Tech Data business plan and profit maximisation strategy.
- gives clear direction to the sales, marketing and pre-sales teams about what to do and how to succeed with the vendor(s).
- uses all data sources to manage performance to Key Performance Indicators.
- follows the "what? so what? now what?" mantra and runs forward looking QBRs and all vendor operational interlocks.
- Actively seeks out ways to boost sales and grow share of wallet.
- Engages with TD/ Synnex APAC and global teams to bring proven innovations to ANZ.
- Builds strong personal relationships across the Vendor(s) and with key partners.
- While responsible for revenue outcomes, the Business Manager position is responsible for managing a group of technologies and has the overarching relationship with the vendor.

The role also undertakes autonomous business activities to drive Tech Data business as well as business for the vendor.

**Primary Duties and Responsibilit**ies

**Strategic**
- Responsible for developing and owning the overall strategy of a particular vendor(s) for Tech Data.
- Responsible for managing the profit and loss of all applicable vendors including current and new vendors.
- Develops strategies to on-board new vendors and manage new vendor activities.

**Planning**
- Work with the Country General Manager, Vendor Business Director, Business Operations (Customer Success Team) and the General Sales organisation to analyse and profile the current Tech Data partner list related to your current vendor/s, and determine ownership of the relationship for partners.
- Manages the business planning and creation of business plans for the vendor/s product group, ensuring input from all key stakeholders. This plan should be reviewed regularly and tied into a structured quarterly business review (QBR), as prepared by the Business Manager.

**Execution**
- Implementation of business plans that achieve agreed vendor/s revenue targets and generate the planned profit outcomes, along with the achievement of revenue plans by vendor/s.
- Ensure that executive business relations with vendor/s partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
- In order to execute business management ownership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management and partner engagement.
- Creates the strategy to recruit new partners for your assigned vendor by leveraging industry news, events and Tech Data recruitment campaigns/activities in face to face meetings.

**Administration**
- Ensure the Tech Data pipeline management and CRM tool are updated and used pro-actively to drive business engagements.
- Measurement and maintenance of vendor/s performance data in order to ensure that Tech Data meets its vendor/s commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
- Ensures accurate business forecasting and business planning for product groups with vendors to the Business Development Manager.

**Management**
- Be the advocate and champion for the relevant vendor/s and the relevant vendor/s community.
- Provide direction, development and support to ensure the direct team is performing at optimum levels for the relevant product group.
- Provide an appropriate example of management, by way of servant leadership behaviours to the team.

**Autonomous Business Development**
- Undertakes autonomous business activities to drive Tech Data business as well as business for the vendor as outlined in the key performance indicators each year.

**Knowledge, Skills and Experience**:

- Bachelor's Degree qualification would be preferred.
- Minimum High School certificate.
- Diploma in IT or related field would be highly regarded.
- Minimum 6 years' experience within IT distribution as an outbound account manager or BDM with a customer service orientation.
- Appropriate vendor product sales certifications.
- A good understanding of the channel business and existing reseller partner relationships.
- A good understanding of the Vendor product range you represent.
- Experience in managing people and providing team leadership and guidance.
- Good presentation and negotiation skills.
- Ability to self manage, plan and to close deals.
- Strong management attributes including sound business acumen and results orientation.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, a



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