Patient Services Assistant

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 65085

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**About the Role**

We are seeking experienced Patient Services Assistants to join our General Services Team at Dandenong Hospital and work in Emergency Department, Diagnostic Imaging and ICU wards.Your main focus will be to provide excellent support-based patient services. Your duties will include patient transfer between wards/imaging, patient turning and ward cleaning. You will work under the Direction of Nursing Managers, Nursing Staff and the Support Services Leadership Team.The Patient Services Assistant responsibilities include, but are not limited to:

- Daily and discharge cleans
- Transfer and cleaning of ward equipment
- Department and ward cleaning
- Use of lifting equipment; bed movers and wheelchairs
- Patient transfers - wards / imaging
- Bed moves within unit
- Assisting nursing staff as requested

**About the Positions Available**

There are 3 Positions available, as per the below templates. All are permanent Part time role and all are for the overnight shift pattern:

- Position 1 Permanent Part Time 51 Hrs
- Position 2 Permanent Part Time 56 Hrs
- Position 3 Permanent Part Time 55.75 Hrs

**Position 1 - ED & DI : Permanent Part Time 51 Hr**

Week 1: Tuesday, Wednesday & Saturday (2300/2330 - 0730)

Week 2: Monday, Tuesday, Saturday & Sunday. (2300/2330 - 0730)

Week 3: Tuesday, Saturday & Sunday (2300/2330 - 0730)

Week 4: Monday, Tuesday, Wednesday (2300/2330 - 0730)

**Position 2 - ED & ICU : Permanent Part Time 56 Hr**

Week 1: Thursday &Sunday (2300/2330 - 0730)

Week 2: Wednesday, Thursday, Friday, Saturday & Sunday. (2300/2330 - 0730)

Week 3: Thursday, Friday & Saturday (2300/2330 - 0730)

Week 4: Wednesday, Thursday, Saturday & Sunday (2300/2330 - 0730)

**Position 3 - ED & DI : Permanent Part Time 55 Hr**

Week 1: Monday, Tuesday, Wednesday, Thursday & Sunday (2300/2330 - 0730)

Week 2: Monday, Tuesday, Thursday. (2300/2330 - 0730)

Week 3: Monday, Tuesday, & Sunday (2300/2330 - 0730)

Week 4: Monday, Tuesday, & Sunday. (2300/2330 - 0730)

**About Us**

Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

**About You**

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

- Excellent verbal and written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health
- A proactive approach and a team player
- Great attention to detail

**Mandatory requirements of the role - qualifications, licences, memberships**:

- Certificate III Health Services Assistant (Essential)
- Previous patient services or patient care attendant experience
- Excellent understanding of patient identification procedures
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In Return**:

- We will provide you with a supportive working environment
- You will provide an important service to the patients in our care
- For a confidential discussion and to explore the opportunity further, please call Paul Lambropoulos on 0414 263 059_

**Monash Health is a great place to work**

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers.**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.