Housing Services Coordinator

1 week ago

Box Hill, Australia Community Housing Ltd Full time

Contribute to a world without housing poverty
- Full time, permanent position based in Box Hill, Vic
- $104,872.13 - $109,251.23 + super + salary packaging + other benefits

**About Us**

“My hope is that in 25 years’ time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?” Steve Bevington - Managing Director of Community Housing Limited.

CHL was founded by Steve who has lived experience of homelessness and is now the Managing Director. Steve believes everyone has the right to a safe and secure home.

Become a part of our multi-award winning not for profit organisation, managing over 11,000 new and existing properties. Join our collaborative team culture so we can together deliver the best possible service and outcomes and can make a meaningful impact on the lives of people experiencing homelessness. Support people living on low to moderate incomes, Aboriginal and Torres Strait Islander people, and those living with a disability.

**The Role**

A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty.

The Housing Services Coordinator will see you leading, mentoring, managing and supporting a team within our housing services division. You will act as a point of escalation for complex situations and provide regular debriefing sessions for your team.

You will be responsible for ensuring compliance, government regulations/legislation, and CHL policies and procedures are understood and met by your team.

This role will provide accurate and timely reports on relevant business activities, liaise regularly with internal and external stakeholders, and manage any expansion of housing services.

**About You**

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

**Essential Criteria**:

- Demonstrated relevant experience in program management.
- Previous experience in managing and mentoring staff including remote workers, ensuring high level service delivery while promoting a positive work culture.
- Solid working knowledge and understanding of community, social and/or public housing sectors.
- Demonstrated experience in resolving day-to-day problems, including remaining calm when unexpected circumstances arise.
- Reporting and financial management experience to ensure appropriate use of resources.
- A high level of organisational and administration skills.
- A current drivers licence.

**Desirable**:

- Relevant qualification in community services/social welfare.

Please note that satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emerging.

We look forward to hearing from you.

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