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House Lead

2 weeks ago

Box Hill, Australia Attainable Care Full time

Team Management & Rostering
- Oversee and manage a team of support workers within service outlets or community settings.
- Collaborate with the rostering team to coordinate and optimize support worker schedules, ensuring participants receive consistent and appropriate care.
- Coordinate support worker rosters to ensure participants receive consistent and appropriate care.
- Handle participant and support worker cancellations, maintaining timely communication to fill shifts as required.
- Sourcing new support workers as needed and liaise with HR to expand the team when necessary.
- Managing availability of team members.

HR & Staff Development
- Induct new team members, providing a comprehensive introduction to their roles.
- Provide tailored briefings, inductions, and shadow shifts for new team members to support onboarding and integration.
- Facilitate ongoing training, coaching, and mentoring for staff, with a focus on SIL/SDA-specific skills, and provide regular feedback.

Participant Care & Planning
- Work closely with participants and stakeholders to develop and implement person-centred care plans.
- Manage participant documentation, including medication charts, emergency management plan, and ensure all records are up-to-date.
- Schedule and coordinate participant appointments, including medical visits and allied health appointments, to ensure timely and efficient care.

Task Assignment & Operational Oversight
- Assign and oversee various tasks to team members, including cleaning, transportation, and client support activities.
- Conduct regular audits of SIL homes, performing quality checks with clients to maintain high standards.
- Oversee team members’ performance.

Incident Response & Risk Management
- Respond to and report incidents as they arise, providing debriefing support and engaging internal resources as needed.
- Identify risks and implement control measures to prevent future incidents, promoting a safe environment.
- Conduct regular quality and risk assessments to uphold service standards.
- Report any disciplinary concerns of team member to the manager.
- Communicate housing-related issues to the housing team.

Communication & Staff Coordination
- Facilitate consistent communication among support workers to promote teamwork and effective collaboration.
- Attend care team and regular care manager meetings to ensure alignment on participant care.
- Serve as the primary point of contact for participants, the housing team, rostering, allied health professionals, support workers, and the management team.
- Maintain ongoing communication with the management team, involving them in key updates as needed.

Workplace Health & Safety
- Report Workplace Health and Safety (WHS) issues promptly, ensuring a safe and compliant work environment for all staff and participants.

**Job Types**: Full-time, Part-time, Casual

Pay: $30.00 - $32.00 per hour

Expected hours: No less than 16 per week

Supplementary Pay:

- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person