Current jobs related to Customer Support Specialist - Perth - Qualio

  • Customer Support Specialist

    8 hours ago

    Perth, Western Australia beBeeCustomerService Full time $90,000 - $120,000

    Product Support SpecialistWe are seeking a skilled Product Support Specialist to join our team. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer service and support.The successful candidate will be the first point of contact for our customers, providing technical advice and guidance on hydraulics and...

  • Customer Support Specialist

    6 days ago

    Perth, Australia Kinatico Full time

    **Customer Support Specialist** We power insights for better, safer workplaces...together. Are you ready to be Kin-a-t-i-can? Join a global leader in Reg-Tech as a Customer Support Specialist. If you've spent time resolving technical issues, supporting SaaS users, or delivering exceptional digital customer experiences, we want to hear from you. This role...

  • Customer Support Specialist

    5 days ago

    Perth, Western Australia Ysi Incorporated Full time

    Customer Support Specialist page is loaded Customer Support Specialist Apply remote type Hybrid locations Perth time type Full time posted on Posted 4 Days Ago job requisition id R43551Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water...

  • Customer Support Specialist

    2 days ago

    Perth, Western Australia Xylem Full time

    OverviewXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. With 23,000 employees in over 150 countries, Xylem is at the forefront of addressing the world\'s water challenges. The Customer Support Specialist role is based in Perth, WA,...

  • Customer Support Specialist

    2 days ago

    Perth, Western Australia Xylem Full time

    OverviewXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. With 23,000 employees in over 150 countries, Xylem is at the forefront of addressing the world\'s water challenges. The Customer Support Specialist role is based in Perth, WA,...

  • Dedicated Customer Support Specialist

    1 day ago

    Perth, Western Australia beBeeCustomerService Full time $40,000 - $80,000

    Job OpportunityWe are seeking a dedicated and resourceful individual to join our team as a Member Solutions Specialist in a full-time position.Key ResponsibilitiesMaking daily calls to members to have meaningful conversations about their current services.Providing support and guidance to new customers.Collaborating with the retention team to convert...

  • Customer Support Specialist

    5 days ago

    Perth, Western Australia Ysi Incorporated Full time

    Customer Support Specialist page is loadedCustomer Support SpecialistApply remote type Hybrid locations Perth time type Full time posted on Posted 4 Days Ago job requisition id R43551Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water...

  • Customer Support Specialist

    6 days ago

    Perth, Western Australia YSI Incorporated Full time

    Customer Support Specialist page is loadedCustomer Support SpecialistApply remote type Hybrid locations Perth time type Full time posted on Posted 4 Days Ago job requisition id R43551Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water...

  • Disability Support Worker

    1 week ago

    Perth, Australia SPECIALIST DISABILITY HOUSING Full time

    **About the role** Specialist Disability Housing is currently looking for Male Disability Support Workers (Casual) with minimum 2 years of experience. We are looking for compassionate, reliable, and experienced disability support workers for our clients all over the Perth Area. You can make a difference in our clients' lives by supporting them with daily...

  • Disability Support Worker

    6 days ago

    Perth, Australia SPECIALIST DISABILITY HOUSING Full time

    **About the role** Specialist Disability Housing is currently looking for highly active Disability Support Workers (Casual) with minimum 1 year of experience. We are looking for compassionate, reliable, and experienced disability support workers for our clients near Mandurah area. You can make a difference in our clients' lives by supporting them with daily...

Customer Support Specialist

2 weeks ago

Perth, Australia Qualio Full time

**About Us**:
Qualio is on a mission to empower life science teams to launch and scale life-saving products. We're doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by 100s of highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development.

The Qualio team is an all-remote, globally distributed workforce with teammates in over ten countries.

**What's the opportunity?**:
**What will I be doing?**:

- Research, reproduce and lead complex support cases to resolution with a high sense of urgency and professionalism.
- Maintain excellent relationships with CSM Team, Product Management and Development, ensuring all work is customer focused.
- Identify opportunities to improve customer outcomes and experiences through access to training resources, process improvements and/or product enhancements
- Identify risks and opportunities resulting from customer interactions and communicate to other team members as appropriate

**What skills do I need?**:

- 3 years experience in a customer facing support role
- Quality or Regulatory industry knowledge a plus
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Possess a strong people orientation with the ability to listen, work and resolve issues to achieve customer satisfaction
- Willingness to pick up new knowledge and general concepts of the technology used in and associated within a regulated environment
- Work independently and also in a team, with strong troubleshooting and diagnostic skills to find a resolution.

**Benefits**:
In addition to playing an important role in building Qualio, you'll receive:

- Competitive salary
- Flexible holidays
- Unlimited Time Off
- Professional development stipend
- Working space allowance / home office budget
- Opportunity to make a difference through helping life-saving products to get to market

LI-CA1 #LI-Remote #Qualio_ANZ