Access Intake Worker

5 days ago

Frankston, Australia Peninsula Health Full time

Job Description

**Posting Start Date**:18/12/2024

**Req ID**:2339

**Job Title**:ACCESS Intake Worker

**Employment Status**:Casual

**Job Location**:Frankston, Hastings, Mornington, Rosebud

Part time position available
Classification
- Grade 1 - 2B Year 4-11*

The closing date for this advertisement is 15/1/2025

For more information about the role please read the Position Description

**Who We Are and What We Stand For**
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

**What You Will Be Doing**
ACCESS is the first point of contact for information and referrals to a wide range of community health, rehabilitation and specialist services provided by Peninsula Health. (PH)
This position is responsible for ensuring timely referral management and responsive contact with clients connecting them with the most appropriate service, as per client needs and PH service guide criteria.
- Develop a strong knowledge of services available both within Peninsula Health and within the community sector and provide relevant information to consumers
- Assist with the triaging of referrals to identify priority, ensuring timely referral management.
- Contact referred clients/representative to confirm they are aware of the referral and consent to the referral proceeding
- Collect/check demographic data as required and enter into iPM and UNITI
- Conduct initial needs identification with the specific purpose of clarifying the clients’ needs, eligibility, suitability risk and priority for all service referrals
- Provide information to clients about the service and/or advice on alternative service options (as per service guide) where appropriate
- Develop and maintain an up-to-date knowledge of funding eligibility and provide information to clients regarding the service fees (where relevant) in alignment with the Community Health and Rehabilitation, Ageing, Pain & Palliative Services - Schedule of Fees Guideline

**What You Need**
- A relevant tertiary qualification and/or significant relevant experience in the health or community health services sector
- Advanced interviewing and engagement skills
- Proficiency in the Microsoft Office suite, particularly MS Word and other data base software programs
- Demonstrates advanced computer and keyboard skills
- Current National Police Check
- Current Working with Children Check
- Current Victorian Driver’s License

**What Next**
If you experience any** issues signing in or registering**, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

If you would like **more information about the role** please contact Andrew

**Additional Requirements**
- Please refer to salary circular for ALLIED HEALTH PROFESSIONALS (VICTORIAN PUBLIC SECTOR) (SINGLE INTEREST EMPLOYERS) ENTERPRISE AGREEMENT 2021 - 2026 for salary range. Sub-grading will be based on years of experience.

It is highly recommended to be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy. Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

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