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Care Manager

2 weeks ago

Balwyn, Australia AVEO Full time

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more.
Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.
The Opportunity
Our Care Managers are a key role in our organisation with the goal to create a happy, welcoming, caring, and safe environment for residents and staff. Working in an established community, you will be committed to providing high quality service and your care will be second to none. This involves working closely and managing our wonderful Care delivery team, liaising with residents, families, and external health professionals on a regular basis, to help enable a retirement lifestyle full of choice, security, and enjoyment.
You will partner closely with the Community Manager to ensure a cohesive, supportive, and seamless approach to the community life.
You will
- Provide exceptional clinical leadership and operational management to the Care team.
- Manage and coordinate the delivery of care and support services for residents
- Monitor care team staffing runs and workflows to ensure they are always aligned to resident support plans and budgets
- Oversee the work practices of all care staff and provide direction, guidance and training as required to ensure the provision of safe and quality care is provided
- Deliver excellent customer service to residents, families, and internal and external stakeholders
- Manage budgets for the care operations within the community.
- Recruitment, induction, training, and supervision of care employees.
- Manage staff performance in accordance with Aveo policies, up to and including disciplinary action.
- Ensure all residents' preferences and lifestyle wishes are respected and promoted.
- Provide a culture of lifestyle activities and wellness that improve the outcomes of residents' lives.

What you'll bring
- Management experience in a similar role
- Highly developed clinical assessment skills and the ability to lead the care team
- Current AHPRA registration
- Current First Aid and CPR certificate or willingness to obtain
- Strong understanding of funding streams or the ability to pick up funding streams quickly
- Well-developed interpersonal and communication skills
- Demonstrated ability to deliver high quality clinical care with compassion
- Proficient in the use of technology and digital systems

What we offer
- Up to 12 weeks paid parental leave
- Ability to purchase additional annual leave
- Short Term Incentive (Annual Bonus Scheme)
- Aveo Benefits - access to exclusive savings on hundreds of retailers, products & services
- Referral Bonus up to $500 on each successful referral

Who we are
As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 65+ diverse communities nationwide.
We're a dedicated group of over 1350 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
What's next?
Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation.
We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.