Casework Support Worker

**About the role**:
This is a full-time 12-month contract opportunity located in Campbelltown NSW. Starting base annual salary of $79,823 to $87,169 negotiable based on experience, plus super, plus access to generous salary packaging options.
**About Uniting**:
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
**About the opportunity**:
As a Casework Support Worker, you’ll play a vital behind-the-scenes and on-the-ground role—supporting our caseworkers to ensure that no young person or family falls through the cracks. Whether it’s coordinating transport, preparing referrals, attending appointments, or lending a listening ear, your presence will help create stability in times of stress.
You'll work closely with families across the Macarthur, Wollondilly, Wingecarribee, Camden, Liverpool and Fairfield regions, providing culturally responsive, respectful support that reflects the diversity of the communities we walk alongside.
This is more than a support role—it’s a chance to make a real difference at pivotal moments in young people’s lives.
**What you’ll be doing**:

- Offering direct support to young people and families experiencing complex life challenges.
- Supporting caseworkers with critical day to day needs such as transport, documentation, phone follow-ups and client meetings.
- Keeping accurate client records and supporting smooth service delivery.
- Collaborating with internal teams and external stakeholders to ensure the best outcome for each young person.
- Upholding Uniting’s strong values and commitment to cultural safety, especially for First Nations families and those from diverse cultural and linguistic backgrounds.

Your Qualifications & Experience
- TAFE Diploma of Community Services or related field
- Experience supporting vulnerable young people and families.
- Comfortable working flexibly and creatively to meet people where they’re at.
- Understanding the impact of trauma and family hardship and responds with empathy and professionalism.
- Works well in a team, bring energy and warmth to your work and communicates clearly.
- Current driver’s licence and current NSW WWCC

Benefits and culture
Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.
- Welcoming you exactly as you are
- Starting base annual salary of $79,823 to $87,169 negotiable based on experience plus super
- Access to generous salary packaging options as well as access to Uniting’s URewards retail partner program.
- Wellbeing programs and access to fitness passport
- Career development opportunities such as training, education.
- Amazing workplace culture

**Closing date**: 11:55pm, Tuesday 15th July 2025