Food and Beverage Attendants

**About the Group**
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family, the group is one of the country’s largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria.

The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.

**The Venue**

Located inside The Holiday Inn_**, The Warwick Bistro, Bar and Grill **_hosts an oversized 360 degrees bar, wrap around balcony overlooking parklands and a sun-drenched beer garden. A picturesque dining spot any time of the year it offers an extensive menu specialising in honest pub food with a fusion twist. The Warwick is a hotspot venue for Western Sydney catering to all ages in a casual, social environment.

**About the role**:
We are seeking enthusiastic Casual Food and Beverage Staff to join our team and play a key role in ensuring the success of our venue. As a member of our team, you will be responsible for delivering exceptional service to our guests across all food and beverage areas

This position offers an excellent opportunity for both experienced food and beverage attendants and individuals interested in starting their career in the hospitality industry. We provide full training and a clear pathway for career progression for those who demonstrate dedication and commitment to their role.

**Key Responsibilities**:

- Presenting menus and providing recommendations to guests.
- Taking orders and serving food and beverages promptly and accurately.
- Anticipating customer needs and ensuring their satisfaction throughout their experience.
- Handling inquiries, concerns, and special requests.
- Processing payments and operating the POS system effectively.
- Collaborating with team members to maintain a smooth flow of service.

**Skills and Experience**:

- Previous experience in a similar role is preferred but not mandatory.
- Strong customer service skills with a warm and approachable demeanour.
- Excellent communication and interpersonal abilities.
- Ability to work effectively in a fast-paced environment.
- Attention to detail and a proactive attitude.
- Responsible Service of Alcohol (RSA) certificate is essential or willing to obtain.
- Flexibility to work various shifts, including weekends and holidays.

**Benefits**:

- Oscars Group food & beverage discounts
- Internal training and development opportunities and online training platform
- External training opportunities
- Career development opportunities within Oscars Group across 40 amazing venues.
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs

**Job Type**: Casual

Pay: $31.00 - $35.00 per hour

Expected hours: No less than 8 per week

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Penalty rates

Work Authorisation:

- Australia (preferred)

Work Location: In person