Workers Compensation Case Manager

2 weeks ago

Sydney, Australia Blake Oliver Consulting Full time

A CBD based insurance provider has an opening for an experienced Workers Compensation Case Manager to join their team. You will join a supportive and stable organisation which provides flexibility, support, training and long term career progression.

As a Case Manager you will be responsible for managing a portfolio of workers compensation claims while partnering and collaborating with claimants, allied health professionals and other external parties throughout the injured workers safe return to work journey.

**Your duties and responsibilities will include -**
- Pro-actively manage a portfolio of physical and psychological injuries, by providing a service-orientated approach focusing on early intervention.
- Keeping the interests of workers and employers at the front of your mind while ensuring all parties have a positive claim experience.
- Maintaining reasonable claim costs.
- Proactively communicate key claim developments and collaboratively agree on claims strategies.
- Ensure that active and timely intervention occurs to improve recovery and return to work outcomes.
- Assist the worker and employer with the claim process and providing support where necessary.
- Ensure the worker and employer are aware of and know how to access required services to support return to work and injury recovery.

**Essential Requirements -**
- Experience managing a portfolio of workers compensation claims
- Allied health or legal qualifications and experience (Physiotherapy, OT, exercise physiology or similar) would be advantageous but not essential.
- Sound understanding of NSW workers compensation legislation and regulatory requirements.
- Genuine desire to help people through the injury and recovery process.
- Effective communication, negotiation and influencing skills.
- Customer orientated approach with a willingness to learn and a resilience.
- Strong stakeholder engagement and management.

Please submit your resume online and we will contact you as soon as possible. Should you wish to have a confidential chat please contact Karla at 0416 968 010.

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