Practice Manager

**Balwyn Central Vet Hospital is looking for a Full-Time Practice Manager to join their amazing team**

Balwyn Central Vet is among the leading Veterinary Practices in Melbourne and is one of only nine ASAVA-accredited Hospitals of Excellence in Victoria. We provide a large range of veterinary services including preventative healthcare, medicine, surgery, blood/urine testing, radiography, ultrasonography, and endoscopy.

**The Role**:
We have a very strong team and feel it’s the right time to appoint a highly motivated and experienced Practice Manager to lead our Veterinary practice. The Practice Manager’s responsibility will be to oversee the effective operations of the practices, this will include:

- Leading and managing the team to ensure our great culture is maintained and the highest standards of patient care are being delivered at every level
- Working with the Regional Manager to develop and implement business plans
- Providing professional and competent support to the team and playing an active role in their development plans
- Develop effective organisation systems and protocols to maximise efficiency and smooth workflow
- Organising rostering, workforce planning, recruitment, health and wellbeing, recognition awards and people performance
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss
- Bringing a transparent leadership style focused on collaboration and engagement

**What we are looking for**:

- Veterinary Nurse with 3+ years’ experience, seeking the next step in their career is highly desirable
- Previous Practice management experience in small business management or supervision, particularly within a healthcare/similar industry
- An ability to lead and manage a dynamic and high achieving team
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Demonstrated client relationship building skills
- A hard-working and a hands-on approach to your work
- A willingness to roll up your sleeves and get involved at all levels, with energy and drive
- Effective time management and organisation skills
- Sound business knowledge and financial understanding with the ability to review financial information, set and achieve targets, and implement effective plans
- Reference: CS RR-7190_