Scheduling Team Leader

1 day ago

West Perth, Australia The myHomecare Group Full time

We are seeking an experienced Scheduling Team Leader who will coordinate the effective operation and supervision of the myHomecare’s Western Australian scheduling team. You will be responsible for providing a high-quality, customer-focused approach to services and ensuring quality administration for the effective functioning of myHomecare's scheduling system and processes.

**As a Scheduling Team Leader, you will**:

- Be responsible for guiding the scheduling team in ensuring that Customers receive the best in class experience we can provide.
- Lead and mentor a team of scheduling coordinators to deliver effective schedules for both clients and staff.
- Ensure that communication to clients is managed appropriately in a timely fashion according to Scheduling requirements.
- Respond to escalations and provide reporting on errors proactively and as required by management.
- Ensure that the Scheduling function performs against key business objectives and support the National Scheduling Team as needed.
- Provide ongoing reporting to enable a deeper understanding to support recruitment and operational activities.

**We are looking for someone with**:

- Exceptional record of Customer Service delivery pertaining to both verbal and written communication mediums.
- Proven ability to develop, mentor and guide the team and resolve client and staff issues in order to achieve outcomes.
- Demonstrated leadership ability and organizational skills to effectively plan and allocate workload.
- Ability to handle and resolve conflicts in a myHomecare value-driven environment.
- Ability to provide reports as required by management.
- Adept understanding of workforce scheduling principles.
- Demonstrated ability to adapt to a rapidly shifting regulatory environment.

**What will we offer you?**
- **A role with true purpose**: You get to see how you are making a difference in people’s lives every day
- **Benefits & perks**:We have a special program that rewards you for your hard work with discounts to a broad range of brands
- **Opportunity to grow**: We provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career
- **Flexibility**:Work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team
- **Supportive team with positive culture**

To apply, upload your resume.

  • Assistant Scheduling Team Leader

    6 days ago

    West Perth, Australia myHomecare Full time

    **Turn caring into a career with the myHomecare Group.** **Assistant Scheduling Team Leader** **Convenient West Perth office location** **Permanent full-time position** We are Looking for a superstar _Assistant Scheduling Team Leader _with a desire to make a difference. - Play an important role with a company who cares. - Generous market competitive...

  • Clinical Scheduler Team Leader

    1 day ago

    Perth, Australia Amana Living Full time

    **Job no**: 497011 **Work type**: Part Time Fixed Term Contract **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Professional Role Are you a transformational leader who believes that a strong, inclusive team culture is the foundation for achieving exceptional outcomes? Do you have the skills and passion to empower teams and deliver...

  • Marketing Team Leader

    3 days ago

    Perth, Australia Universal Business Team Full time

    The Company Aquatec Equipment is the leading supplier of pond, outdoor water garden and water feature equipment throughout Australia and New Zealand. Aquatec Equipment are a team of passionate people, their mission is to help individuals discover, create, and enjoy outstanding living spaces. The Role Aquatec Equipment is rapidly growing and are seeking an...

  • Sales Team Leader

    20 hours ago

    Perth, Australia Universal Business Team Full time

    The Company Business Desking and Seating Systems (BDSS) is a market leader in the WA workspace industry and has been a key player on the national scene for over 2 decades. At the forefront of innovation, BDSS create and deliver efficient and productive environments for government bodies, educational, hospitality and commercial spaces and is a collection of...

  • Scheduling Coordinator

    7 days ago

    West Perth, Australia myHomecare Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...

  • Scheduler Team Manager

    1 week ago

    Perth, Australia Amana Living Full time

    **Job no**: 497170 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Home Care Professional **Lead with Confidence - Drive High-Performance Scheduling in Home Care!** Are you a **results-driven leader**, passionate about **optimising scheduling workflows** and fostering a **high-performance team culture**? At **Amana...

  • Scheduling Coordinator

    7 days ago

    West Perth, Australia myHomecare Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...

  • Scheduling Coordinator

    20 hours ago

    West Perth, Australia The myHomecare Group Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...

  • Scheduling Coordinator

    1 week ago

    West Perth, Australia myHomecare Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...

  • Scheduling Coordinator

    1 week ago

    West Perth, Australia myHomecare Full time

    **myHomecare Scheduling Coordinator** **6 Month Fixed term Contract** **West Perth** At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the...