Sales Manager- Eastern Region

**Company Description**
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
- Lead, manage and develop team members
- Manage the performance of all employees within the Sales Business Units and Projects to ensure all targets set are achieved.
- Coach and mentor team members.
- Conduct regular team meetings.
- Conduct JCA’s performance review process with direct reports.
- Resolve employee issues &/or conflicts according to JCA’s policies and procedures.
- Conduct skill set analysis within the business units to identify learning and development opportunities.
- Conduct regular workforce analysis and make recommendations on re-structuring, training or recruitment and selection.
- Reward and recognise the achievements of the teams and/or individuals through financial and non-financial mediums.
- Set, review and measure the individuals’ KPIs in accordance to the businesses objectives.
- Lead process and cultural change.
- Promote continuous improvement in the change process
- Communicate and enforce John Crane Australia policies and procedures.
- Develop and implement team building exercises.

Strategic Planning and Forecasting
- Understand John Crane Australia’s market and develop new strategic solutions.
- Develop and implement short term and long term business growth strategies to achieve the sales goals.
- Provide accurate quarterly and annual business forecasts and achieve these targets.
- Own metrics to analyse and track business performance (Market share / penetration, competitiveness, cost analysis; market, product, service strategy requirements) and communicate them with internal departments.
- Conduct comprehensive market analysis and identify new business opportunities.
- Develop new commercial business and expand existing end user and OEM business.
- Manage end user and OEM business in Australia; identify and create additional partnership opportunities.
- Develop, promote and implement PLM strategies to maximise all profit opportunities and operational efficiencies in-line with JCA and AP business goals.
- Preparation, negotiation and approval of business development opportunities.
- Review of price calculation and contract feasibility.
- Customer contract management.
- Negotiate and close complex deals that benefits John Crane Australia.
- Identify and manage all business risks in Sales Business Units, Projects, and Business development opportunities.
- Oversee the development of commercial business solutions in-line with AP and JCA business objectives.
- Manage and lead the utilisation of SAP as an effective sales and marketing tool.
- Effectively manage relationships with internal and external clients.
- Actively work within the sales process by contributing relevant expertise to all levels of the business.
- Plan and implement sales and product training, and sales tools to allow JCA sales to operate effectively.
- Increase John Crane’s top line sales whilst managing margin
- Increase John Crane’s customer base
- Reduce the businesses operation costs
- Meet key objectives in line with strategic business plan

**Qualifications**
- Ability to drive continuous improvement programs.
- The ability to lead a team at all levels in the organisation.
- Strategic thinker.
- Ability to manage by objectives and be results driven.
- Strong communication and negotiation skills.
- Service focused.
- Demonstrates a high level of innovation and drive change
- Willingness to travel extensively throughout the Oceania Region

Reporting and Working Relationships
- Direct report to John Crane Australia’s General Manager
- Directly responsible for JCA’s Eastern Region Team including New Zealand
- Working relationships with all John Crane Australia employees

**Additional Information**

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these