Village Services Coordinator

Service Integrated Communities | Queanbeyan, Hughes

**Village Services Coordinator
- Hughes**

Most of us want to know we’re doing work that matters. But a lot of us struggle to build careers that allow for it, so we end up working long hours in demanding roles.

At Warrigal, you’ll get to swap the hustle for a career with purpose. One that makes a positive difference to the lives of older people and their families.

For us, there’s no greater honour. When we bring joy and quality of life to older people, we give them the dignity, community, and belonging they deserve. We allow them to enjoy better quality time and build lasting memories with their families, and we create a society that celebrates and respects aging.

No matter your role at Warrigal, each one of us is contributing to this legacy, ensuring it’s passed down from generation to generation.

**The opportunity | A role with purpose**

You will be responsible for coordinating the health, welfare, and social requirements of self-care customers, as well as cultivating and sustaining vibrant, active village communities. You'll also play a key role in facilitating communication between Community Village residents and management, while assisting new residents in smoothly integrating into village life.

Although this role is based is Hughes & Queanbeyan, you will work closely with the Village Service Coordinator who is in Goulburn/ Bundanoon, providing support both onsite and remotely. Additionally, you will liaise with external service providers, assist prospective residents, support transitions between care services, and work with property services to minimise vacancies.

Although you will possess prior experience in a customer centric related role, you will be provided with ongoing training and support that begins with our comprehensive 3 day Onboarding program.

**The benefits | Recognising your value**
- Hourly rate - $40.34 + super
- Location: Hughes & Queanbeyan
- Part time role
- 3 days per week
- Flexible working - career break schemes, additional purchased leave and more
- Commitment to on-going professional and career development opportunities including
- Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
- 24/7 access to mental, physical, social and financial support via the LifeWorks app

**The requirements | What it takes to do this work**
- High level experience in a similar role (lifestyle, community services, social work, consumer advocacy)
- Genuine regard for older persons and an understanding of their needs
- Ability to advocate for customers and ensure an exceptional experience is being delivered during every interaction
- Demonstrated planning & organisational skills
- Current First Aid Certificate
- High level of communication & Interpersonal skills
- Current NSW/ACT Drivers licence
- **Travel will be required between Warrigal sites across NSW/ ACT**

**What our people love about working here**:
**A focus on purpose over profit**: As a not-for-profit organisation, our leaders and board care deeply about the vision. What’s in the best interests of older people always trumps profits. Everything goes back into the business. And everything you do has a meaningful impact in the local community.

**A supportive, passionate culture**: It’s a community filled with inspiring, big-hearted people. We back each other, listen without judgement and lead with kindness, respect and unwavering support - for our customers, residents and each other. This is encouraged from the top down and worked hard at - every day.

**Time for a life that matters**: We want you to feel part of our community, to have a place to belong, while respecting your life outside work. You’ll have the flexibility to fit work around your needs, take career breaks and purchase extra leave to make time for the people, places and life that matters to you.

**One team, united in our purpose**: We support older people to have great lives. We put older people first in everything we do. On an everyday level, we help them age with dignity, independence, happiness and connectedness. On a big picture level, we’re challenging ageist thinking in Australia. This is the Warrigal Way.

**Who we are | A community who cares**

Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra - if that’s what you want.

**Do work that matters to you**

This is your chance to do work that matters, and make a meaningful difference to the lives of Australia’s older community - now and in the future.

**JOIN US AND BE THE DIFFERENCE**

If successful, you may be asked to do a m