Client Manager

5 days ago

Sydney, Australia ArchiPro Full time

**About You**

Are you a dynamic, results-driven individual with a passion for client success? At ArchiPro we're seeking an experienced **Client Manager** (CM) to join our Australasian team.

**About Us**

ArchiPro is a cutting edge online platform seamlessly matching people who are building with trusted products and professionals. We're passionate about connecting homeowners, builders, and architects with the best building professionals and quality products on the market.

**About the People**

The strength of ArchiPro is our People. We have a strong emphasis on team culture and have brought together a group of like minded individuals who as well as working hard to create a world class platform, have fun along the way. We are agile, we work at pace and we embrace change.

**About the Position**

As a **Client Manager **you will be responsible for managing the overall experience your clients have with ArchiPro, building a strong rapport and developing long-term relationships with them. Providing sound advice and direction for your clients is key to the role, to ensure they are able to achieve their business objectives through ArchiPro.

You will be accountable and responsible for the delivery of, including but not limited to:

- Onboarding your clients to the ArchiPro platform and coordinating their launch with internal teams
- Executing the delivery of advertising and editorial features for clients
- Servicing and advising your clients on a regular basis
- Recognising opportunities for upselling
- Having a strong understanding of the ArchiPro offering
- Weekly reporting on activity KPIs, keeping accurate records in our CRM
- Monthly client reporting on results and performance

As one of our CMs, you'll be at the forefront of our mission, playing a critical role in driving our business forward.

**Requirements**:

- Experience in sales administration and/or customer service
- Client Experience (CX) background preferred
- Advantageous would be digital experience including familiarity with basic website management and the production of editorial content
- Highly personable and confident
- Highly relational and relationship driven - ability to build strong rapport
- Good commercial understanding and business acumen
- Strong time management & multi tasking skills
- Energy & drive to work in a fast paced environment
- Passion for quality customer experience

**Benefits**
- Competitive Base Salary, dependent on CX experience
- Long service 'ArchiVersary' leave - for every year of service you get an extra leave day
- Opportunity to join our ESOP
- Team building functions and events

As the company continues to move from strength to strength, we are looking for ambitious, career-focused individuals with the right attitude and drive to succeed to join us on our journey.

If this sounds like you, please get in touch

  • Account Manager

    1 week ago

    Sydney, New South Wales, Australia Client Services Full time $90,000 - $120,000 per year

    Salary: AU$85,000 - AU$100,000Who we areWelcome to The Marketing Practice (tmp). We're not just an agency; we set the bar for advancing B2B marketing, armed with a global team of 300+ B2B specialists ready to unlock potential for our clients. They include incumbent leaders and some of most exciting and fast-growing unicorns in tech, working with them across...

  • Client Manager

    3 days ago

    Sydney, Australia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    3 days ago

    Sydney, Australia State Street Full time

    **Who we are looking for** Charles River Development (CRD) is a rapidly growing and profitable financial software and services firm whose customers include the world’s top investment management, wealth management, banking and insurance firms. The Client Manager position establishes long-term relationships with our customers through continuous review and...

  • Client Manager

    2 weeks ago

    Sydney, Australia Munich Re Full time

    Client Manager **Company** Munich Re **Location** Sydney, Australia The Life team provides reinsurance services for the life industry in Australia and New Zealand, operating in Retail, Group and Direct markets. The Commercial team oversees our client relationships, providing advice into all aspects of pricing, product design, claims, underwriting. The...

  • Client Manager

    1 week ago

    Sydney, Australia Aon Full time

    **Job Description**: - Senior client relationship management role in insurance broking within a leading global professional services firm - New additional headcount due to year-on-year growth to service a substantial and varied client portfolio - Highly successful and collaborative team with proven record of success **Client Manager, Global &...

  • Client Manager

    1 week ago

    Sydney, Australia Aon Full time

    **Job Description**: - Senior client relationship management role in insurance broking within a leading global professional services firm - New additional headcount due to year-on-year growth to service a substantial and varied client portfolio - Highly successful and collaborative team with proven record of success **Client Manager, Global &...

  • Client Manager

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Hybrid/flexible working arrangement - Grow and retain a large, specialised portfolio - You will be joining a high performing team with excellent growth opportunities **Client Manager | Sydney** Due to continuous growth, we are seeking a Client Manager to join our team which specialises in the delivery of best-in-class risk...

  • Client Manager

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Hybrid/flexible working arrangement - You will be joining a high performing team with excellent growth opportunities - Position will suit someone who is results driven **Client Manager** We are seeking a Client Manager to join our Sydney Metro National Team, which specialises in the delivery of best-in-class risk management...

  • Client Manager

    1 week ago

    Sydney, Australia Aon Full time

    **Job Description**: - Hybrid/flexible working arrangement - You will be joining a high performing team with excellent growth opportunities - Position will suit someone who is results driven **Client Manager** We are seeking a Client Manager to join our Sydney Metro National Team, which specialises in the delivery of best-in-class risk management...

  • Client Manager

    3 days ago

    Sydney, New South Wales, Australia Aon Corporation Full time $104,000 - $130,878 per year

    Senior client relationship management role in the Financial Services Group department Service a portfolio of clients through the delivery of Financial Lines Insurance solutions and consulting servicesFull time permanent position based in SydneyThis is an exceptional opportunity to join a global leader, leveraging the strong brand to generate activity and to...