Customer Service Team Leader

6 days ago

Maroochydore, Australia TRIDENT SERVICES AUSTRALIA Full time

**Customer Service Team Leader - Sunshine Plaza Shopping Centre**

We are currently seeking a proactive and experienced Customer Service Team Leader to oversee daily operations at our customer service desk at Sunshine Plaza Shopping Centre. This is an exciting opportunity for someone looking to step into a leadership role in a dynamic, team-oriented environment.

**Key Responsibilities**- Lead, mentor, and support the Customer Service team to deliver outstanding service- Monitor and maintain high standards at the service desk, ensuring timely and professional customer interactions- Liaise with centre management, security, and cleaning teams to coordinate smooth operations- Respond to escalated customer enquiries and complaints with professionalism- Oversee the issuance of mobility aids (wheelchairs/scooters) and gift vouchers- Support marketing campaigns and centre initiatives- Ensure team compliance with health and safety policies and procedures

**About You**- Previous experience in customer service, retail, or hospitality, with team supervision or leadership responsibilities- Excellent communication and interpersonal skills- Strong organisational and time management abilities- Confident using computers and managing service desk systems- Professional appearance and a positive, proactive attitude- Able to work both independently and as part of a team- Ability to work Sunday's

**What We Offer**- Leadership development and career progression pathways- Supportive and inclusive team culture- Full on-the-job training and uniform provided- Penalty award rates for weekends and public holidays

Trident Services Australia is a leader in integrated services, delivering cleaning, security, and facilities management to major commercial, retail, and aviation precincts across the country. We are proud to provide a stable and supportive work environment with a strong focus on safety, training, and career development.

  • Team Leader

    1 week ago

    Maroochydore, Australia Myer Full time

    **Job no**: 943190 **Work type**: Permanent / Part time **Location**: Maroochydore The Team Leader is an integral role within our Service and Selling team, supporting our Customer Service Managers to optimise customer in-store experiences. Team Leaders coach, develop and engage with their team, share sales knowledge and lead by example providing outstanding...

  • Team Leader

    2 weeks ago

    Maroochydore, Australia Yochi Full time

    Hospitality and Retail Leaders, now is the time to reward yourself and jump in to an exciting role with a brand that can give you a career! We are on the lookout for **Team Leaders **for our Sunshine Plaza venue. Fun and happy customers, creating what makes them happy - all the good things about working in hospitality and retail, with none of the...

  • Customer Service Team Member

    6 days ago

    Maroochydore, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team member

    3 days ago

    Maroochydore, Queensland, Australia Bunnings Full time $60,000 - $80,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Team Leader

    2 weeks ago

    Maroochydore, Australia Carers QLD Full time

    **Job Title**: - Team Leader - Maroochydore Sunshine Coast Region **Location**: - Maroochydore **Position Description**: **Carers Queensland **actively seeks to employ people who reflect the diversity of our clients. Are you seeking an opportunity where you can add value? Work for an organisation where people from all walks of life are welcomed with open...

  • Team Leader

    2 weeks ago

    Maroochydore, Queensland, Australia Being Mentors Full time $60,000 - $80,000 per year

    - Sunshine Coast Region -About usBeing Mentors is a registered NDIS Provider servicing the greater South East Queensland, Far North Queensland, Northern Territory, Northern New South Wales, and Victoria (Melbourne) regions.Being Mentors believe that all people regardless of ability can add significant and immeasurable value to our community. The team strive...

  • Casual Team Leader

    1 week ago

    Maroochydore, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Sunshine Plaza store as of the 15th August 2025. This position is a temporary position until March 2026. Full availability is essential to be considered for this role. To be successful...

  • Department Team leader

    2 weeks ago

    Maroochydore, Queensland, Australia Careers Officeworks Full time $60,000 - $90,000 per year

    About us Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Maroochydore store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination...

  • Team Leader

    6 days ago

    Maroochydore, Australia QBD Books Full time

    **Head Booksellers** have supervisory experience, strong leadership and communication skills, are results driven, with a passion for reading and the ability to share this passion with our customers. Head Booksellers work a full-time fixed roster: Tuesday to Saturday. 38 - 39 hours per week. **In your new role you will**: - Champion and coach the sales...

  • Call Centre Team Leader

    1 week ago

    Maroochydore, Queensland, Australia EDA Group Full time $90,000 - $120,000 per year

    At EDA, our purpose is to protect the lifestyle of the outdoor adventurer. Not only do we own and represent some of Australia's most recognisable niche brands (Club 4x4 & KT Insurance) in the consumer insurance market, we're passionate advocates for people to live their best life – and that includes our employeesWe're not your standard insurance company...