Medical Receptionist and Contact Centre Agent

1 week ago

Erina, Australia I-MED Full time

This is an amazing opportunity for administration and customer service professionals who enjoy working collaboratively across a number of teams and can be the focal point for all incoming patient enquires, calls, and bookings. You will thrive in an environment where there is a steady ebb and flow of patients and will demonstrate empathy whilst exuding warmth and a friendly manner.

**What I-MED will offer you**:

- Remuneration corresponding with experience
- Comprehensive induction training and ongoing development
- A company uniform provided
- Opportunity for professional progression
- To be part of a fun & dedicated team that celebrates wins and successes

**Your daily duties will include**:

- Reception, welcoming and processing patients
- Communicating with patients over the phone and managing telephone enquires
- Following up medical information with various third parties
- Patient information data entry
- Medicare and out of pocket payments processing
- General reception duties

Skills and experience
As first point of contact for our patients, we require the following:

- Previous medical reception experience (highly desirable)
- A professional, patient and courteous manner
- Excellent articulation and telephone manner
- Strong communication skills both verbally and written
- Ability to work in a fast-paced environment
- Strong multitasking capabilities
- Competent computer skills

Hours and location
Don't miss out on this fantastic opportunity to work in a highly rewarding job with a great team, APPLY TODAY

Covid-19 Vaccination Policy

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