Rental & Retail Assistant - Mansfield / Mirimbah / Merrijig

**Location**

Mansfield

**Department**

Altitude & Buller Sports

**Type**

Seasonal

**Description**

Buller Sports is a leading rental and retail operator in the Mt Buller/Mansfield region, with a total of 10 stores. Our team is dedicated to providing our guests with the best possible mountain experience, every day. We are looking for enthusiastic, pro-active, and lively people to join our passionate team at Buller Sports Mansfield for the busy 2025 winter season.

As a member of our team, you will be responsible for providing exceptional customer service to all our guests. This includes assisting with rental equipment, providing information about the mountain, and helping guests plan their activities. You will also be responsible for maintaining a positive attitude and being a step-ahead of the guests' needs.

We are looking for individuals who thrive on providing customer service and are ready for a unique experience. If you are passionate about the mountains and love working in a fast-paced environment, this is the perfect opportunity for you.

**What YOU will be responsible for;**

Your work as a Rental & Retail Assistant will place you in an energetic, team environment. You will be willing to go the extra mile for our customers, and your team.
- Providing a superior customer experience for all Mt Buller guests
- Contributing your energy and enthusiasm to a positive team environment
- Assisting guests with the safe, and correct set-up of their rental equipment
- Educating guests on the care and use of their equipment
- Selling, and promoting a wide range of mountain products
- Supporting the management team in the implementation of promotions, visuals, store maintenance, and all other sales functions
- Identifying, and anticipating the needs of guests, whilst resolving any problems efficiently, and tactfully
- Complying with all company, store and area operational, OHS, environmental policies, and procedures
- Other duties assigned as necessary
- Representing Mt Buller, Buller Ski Lifts, and the Buller Way

**What YOU will bring;**

You must have a passion for the snow, with a thirst to learn more about the unique snow industry. You are self-motivated, cheerful, and keen to experience the mountain life style.
- Proven experience in the rental, retail, or guest service industry
- Patience and understanding
- An unyielding work ethic
- Experience with POS
- The ability to handle pressure & multi-tasking
- Excellent communication & team-work skills
- High regard for personal appearance and presentation
- The ability to work varying schedules; including day, evening, and weekend shifts

**What opportunities YOU will have;**

If fresh snow gets you stoked, then we want **YOU** Your role here comes with an included staff season pass for personal use Accommodation for full availability staff is also included, with staff transportation for easy access to the slopes and snow.
- Help others, and be a part of a tight-knit community
- Live and work in the “gateway” to Mt Buller
- Make lifelong friends, and memories
- Learn new skills, and explore a diverse industry
- Explore the Mansfield and Mt Buller region
- Experience skiing, snowboarding, and the outdoors
- Ski and board on your days off

Our team is passionate about our mountain and our people. We will provide the necessary training for your job and give you opportunities to learn and develop new skills. Our goal is to support you as a member of our team and community. Together, let's make a difference, have some fun on the slopes, and create lasting memories. Are you ready to be a part of our team? Don't miss your chance to join us this winter and make unforgettable memories.
- Buller Ski Lifts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or any other status protected by applicable law._