Success Coach

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do
_._

What’s the job?

This role reports to Lisa Wilson, Senior Success Coach. The intention of the success coach team is to facilitate, nurture and empower those seeking to improve their university experience and their employment prospects. Through coaching and connecting with peers, academics, and industry the Success Coach employs the Torrens University coaching philosophy to help students explore their journey as an individual, as a member of a team or as a whole university community. We aim to build positive relationships, grow caring cultures, and develop connected communities where students feel heard, where they can shine and where we co-create learning communities.

Day-to-day accountabilities:
- Work with Academic teams to take custody of a cohort of students, documenting their career goals and ambitions and building their employability skills- Deliver and host relevant workshops and group activities to assist students to identify and play to their specific strengths and capabilities and achieve academic success- Help students complete their TGE Professional Assessment and maximise the development of LPA competencies, through the lens of their chosen industry or profession- Set up a schedule of coaching conversations, reaching out to students to make sure they’re on track, they understand what’s required for success, they stay connected with the broader student community and they get the help they need at the right time- Advise students on progression through their course, including choosing electives and maintaining their study load, ensuring students stay on track to reach their career goals

This is a Permanent Full-time role based our Surry Hills campus in Sydney.

Who you are

To be successful in this role you will have:
- Coaching certification or experience in improving motivation and performance through coaching conversations (strengths-based coaching or positive psychology preferred)- Someone with demonstrated industry experience in health or education- Customer focused, able to deliver a high level of service to internal and external stakeholders- Exceptional communication skills and relationship and networking skills- Demonstrated knowledge and understanding of career management and employability skills in the relevant field, including recruitment practices and early career success- A passion for education and helping student in getting work ready

Why join us?

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
_Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:

- Study free in a course/degree related to your position
- Flexible working conditions, allowing you to work remotely and from a campus near you
- Access to internal opportunities - Be supported to learn, grow and move across the organisation

Hiring process

We’d love to hear from you.