Health Information Clerk

1 week ago

Melbourne, Australia Austin Health Full time

Location: Melbourne | Northern Metropolitan

Job type: Full time, Part time

Organisation: Austin Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Human Resources, Legal, Occupational Health and Safety

Reference: 48590

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We are world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

You will have a commitment to high quality output and a positive attitude in your work environment.

In this role, you will be involved in, but not restricted to:

- ** Preparation and scanning of patient information and coordination with other clerks to make information available for patient care**:

- ** Release of patient information in accordance with our privacy procedures to support patient care external to Austin Health**:

- ** Quality checking of scanned information to ensure the high quality of our scanned medical record (SMR)**:

- ** Merging of patient records when duplicate Unit Record Numbers occur**:

- ** Updating information (patient and record) on various information systems**:

- ** Greeting callers and other customers as part of the reception function**:

- ** Medical record filing and retrieval**:

- ** Sorting of internal mail**

Essential Qualities:

- ** Excellent interpersonal and customer service skills**:

- ** Good oral and written communication skills**:

- ** Well organised, able to prioritise, plan ahead and work under pressure**:

- ** Competent computer skills including Microsoft Office (Word, Excel, Outlook & Patient Administration Systems)**:

- ** Previous front line customer service experience**:

- ** Experience with medical terminology would be advantageous**

Job share of this position will be considered.

Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging and employee assistance program.

**Application instructions**:

- Cover letter
- Address the selection criteria in the position description
- Current Curriculum Vitae (CV)

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