Merchant Risk

1 week ago

Sydney, Australia Commonwealth Bank Full time

**Merchant Risk & Fraud Manager**

**Payment Acceptance, Centre of Excellence for Pricing, Risk & Scheme Compliance**
- **Full time**
- **Sydney Location**

**Your business**
Everyday Business Banking supports Australian business' Everyday Banking needs, from the smallest businesses to the largest corporates. EBB is responsible for the end-to-end management of Deposit & Transactions, Payments Acceptance, and Health products. In addition, EBB is responsible for the delivery of business customers lifecycle management, cross-cutting initiatives, and working to support Banker’s in developing Transaction Banking client solutions to customers.

**See yourself in our team**

Our team is the Payment Acceptance Centre of Excellence Pricing, Risk & Scheme Compliance team, and we are responsible for:

- driving and executing acquiring pricing strategy
- managing merchant risk and fraud
- managing forward delivery risk
- handling pricing issues and incidents
- managing scheme and PCI compliance and
- being the business owner for acquiring pricing and billing systems
- regulatory reporting for acquiring

**Do Work That Matters**

As the Manager for Merchant Risk & Fraud, you will have responsibility for:

- Overseeing the Group’s policies for merchant risk and merchant fraud
- You will be an SME for internal stakeholders for fraud management
- You will be an adviser to Frontline and Support teams on client cases from onboarding to in-life management
- Core requirements: Merchant acquiring Risk and Fraud skill set, strong stakeholder and client management
- Scheme Compliance and PCI-DSS knowledge is highly desired but not required

**Help us deliver a better future for Everyday Business Banking**:

- A curious mindset who continuously grows their understanding of how end to end Acquiring works
- Exceptional written and verbal communication who can interpret client situations with the appropriate risk treatment and outcomes, and advise accordingly to clients, frontline, operations and systems stakeholders
- Proven discipline in prioritisation in a fast-paced environment
- Risk mind-set and advanced awareness of evolving scheme compliance, regulatory standards and group risk frameworks

**Your Development**

If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move
- We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. _

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Advertising End Date: 05/09/2025

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