Commerce Techops Lead

1 week ago

Melbourne, Australia Cognizant Full time

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. **Position Summary** **Mandatory Skills** PAT tool, launch Command Center, Artemis, Product Attribute tool and CMS tool and OMS framework, Amazon Web Services, Oracle, New Relic, Kibana, Jenkins, JIRA, Confluence, Splunk. **Roles And Responsibilities** - Develop and implement targeted promotions using the PAT tool - Manage new product launches on the website and mobile app, by utilizing tools: Launch Command Center, Artemis, and Product Attribute tool - Schedule Jenkins jobs for reports and alerts. - Troubleshoot and resolve the customer stuck orders by utilizing OMS sterling console. - Create Splunk dashboards to monitor warehouse order drops, identifying and resolving issues across multiple layers - Lead a team of technical professionals to deliver high-quality solutions in Commerce - Provide technical expertise in Oracle and Splunk to optimize system performance and reliability - Ensure adherence to best practices and industry standards in Production Support - Drive the Critical/Major Incident calls - Monitor project progress and provide regular updates to stakeholders - Stay updated with the latest industry trends and technologies to drive continuous improvement - Support the team in troubleshooting and resolving technical issues - Demonstrate excellent leadership and team management abilities - Exhibit strong problem-solving and analytical skills - Display effective communication and collaboration skills - Have a good understanding of multi-channel domain experience - Have a minimum of 10 years of relevant experience - Demonstrate the ability to work independently and as part of a team - Show commitment to continuous improvements - Possess strong organizational and time management skills **Salary Range**:>$100,000 **Date of Posting**: 16-May-25

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