Relationship Associate

7 days ago

West Perth, Australia McMillan Shakespeare Full time

Maxxia is part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing, and collectively we provide expertise in novated leasing, salary packaging, associated Fringe Benefits Tax administration and management, operating leases and asset management for ‘tool of trade’ vehicles and other business assets, retail finance, insurance and warranty.

The Relationship Associate will provide exceptional service, facilitate client and customer education presentations and identify future opportunities to provide solid program participation growth via increased lead generation. In addition, achieving maximum access for employee education & awareness activity. To excel in this role you will need self-motivation, an ability to work autonomously as well as within a team and comfort working to targets.

Key Responsibilities:

- Develop relationships and drive initiatives to enhance employee participation in salary packaging across a range of benefits.
- Manage portfolio including scheduling, booking, and conducting all digital and onsite education sessions.
- Execute engagement plans with clients across all employer sites to facilitate education via multiple channels
- Encourage employers to promote our brand and deliver all relevant education materials to enable their employees to engage with us how, when and they choose
- Identify and record all site contact information

What are we looking for?
- Account Management/Relationship building experience managing a portfolio of accounts in a sales and education focused environment.
- Proven track record in relationship or education roles will be highly regarded.
- Track record of achieving targets and high levels of customer satisfaction.
- Knowledge and experience managing workflows via databases (ERM)
- Demonstrated experience using digital sales tools
- Resilience - applies a responsible attitude to motivating people demonstrating calmness under pressure and a ‘best practice attitude’ to decision-making.
- High level of communication skills with the ability to establish relationships with stakeholders at all levels

What we can offer you:

- Company Vehicle
- Incentive plan
- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

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