Showroom Consultant

1 week ago

Fortitude Valley, Australia Stegbar Full time

**About our Organisation**

**Stegbar** has been manufacturing windows, showerscreens and wardrobes for over 75 years and has a strong reputation in the industry for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supportive, professional, welcoming environment for employees to develop to their full potential. We are part of a larger group of companies that employs 4,500 people across Australasia and includes A&L Windows, Breezway Louvres, Corinthian Doors and Regency Showerscreens & Wardrobes.

**About the Opportunity**

Do you have great admin skills, enjoy interacting with others, and have a passion for the housing, renovation and DIY industry?

We have an immediate opportunity for an energetic and friendly casual Showroom Consultant to join our QLD team. You will serve retail and trade customers within the home renovation and new build markets, looking for your expert advice and service. Confident and able to naturally engage and build rapport with anyone who walks into our showroom, you will be at ease as you develop positive customer relationships.

Responsibilities include:

- Assisting showroom walk-ins, phone and web enquiries
- Service customer quote and order enquiries
- Update leads progress in CRM
- General administration assistance to the sales team including scheduling appointments, preparing documents and presentations and managing correspondenc
- Ensure showroom is neat and presentable at all times

This casual role offers a maximum of 12.6hrs a week, working every Saturday 9am - 2pm as well as up to two week days (full days 9am - 5pm).

Full training will be provided during the first 4 weeks between our Fortitude Valley Showroom and Helensvale Showroom where our QLD Head Office is located:

- Week 1 & 2 - Monday, Tuesday, Thursday, Friday & Saturday
- Week 3 - Monday, Tuesday, Friday & Saturday
- Week 4 - Wednesday, Thursday & Saturday

**About You**

We’re looking for a someone who is motivated and self-driven with a "can-do” attitude. An ideal person for this role would have prior Retail experience with face-to-face customer service. Your communication, people and relationship skills and your commitment to providing outstanding customer service will be key in ensuring your success in this position.

You will have:

- confidence in talking to a wide variety of customers
- previous experience with a CRM (ideal but not essential) Salesforce - or the ability to learn

**About the Benefits**
- generous discounts on our extensive range of products
- Showroom is closed every year over the Christmas period.
- additional paid day’s leave on your birthday, even if it falls on the weekend
- flare benefits program - salary packaging, discounts and premium perks
- refer a friend and get rewarded with $$$ through our Employee Referral Program
- opportunities to cross-train, enhance your skills and advance your career.
- Employee Assistance Program access

**Your Next Step**

We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia.

Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

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