Nab Unsecured Lending Officer

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Are you interested to start a career in banking? This is a great entry level banking role to have that start

**NAB Unsecured Lending Officer**

**Your new company**

NAB creates employees who will go above and beyond to achieve great results for the customer, the company and themselves. A diverse and inclusive environment works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand.

**We grow leaders who inspire and energise their teams**

**You can define your career path.**

**Make a genuine difference through the work you do**

**Your new role**

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

As part of the Unsecured Lending team at NAB (Dedupe), your main responsibilities will include:

- Making a combination of 25 outbound and inbound calls to customers from online warm leads to update KYC details of customers that may be incorrect or missing from their profiles.
- Following up with customers on missing documents or information required. Processing forms, updating customer details and general admin duties.

This position is a full time 6 months temporary assignment with potential for extensions or permanency paying $32.69 per hour plus super. Your working week will be from Mon - Fri between the hours of 8:30 am to 5 pm for 4 days per week and 1 day of 9:30 am to 6 pm. Total of 37.5 hours of work provided each week.

**What you'll need to succeed**
- Customer Service experience is necessary
- Call centre experience is highly advantageous.
- Banking experience is highly advantageous.
- Previous exposure in an administration capacity is advantageous
- Proven ability to deliver exceptional customer interactions.
- Past experience in working as part of a team.

**What you'll get in return**

In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.

**What you need to do now**

**LHS 297508**#2783869

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